Similar Items: Mobile banking capabilities required to serve the unbanked market in South Africa
- The propensity to adopt mobile banking among the unbanked at the base of the pyramid in South Africa
- Mobile banking or m-banking is becoming a prominent feature in banking operations in Nigeria with more and more banks adopting this technology in order to provide the growing population of their customers with fast, accessible, reliable and quality services. The technology of mobile banking has emerged as a possible powerful provider of bundle of banking services. The mobile banking system involves the use of a mobile device (e.g. phone) to pay for goods or services either at the point of sale or conduct of banking transactions anywhere and anytime. The study evaluated the attitude of bank customers towards the adoption of M-banking services and challenges of mobile phone in conducting banking transactions in Nigeria with analytical focus on Enugu State. The survey research approach was adopted and data were collected from 200 respondents that include bank staff and customers of selected banks in Enugu metropolis. The analysis of data was conducted using descriptive statistical technique. The study revealed that the level of adoption of mobile banking in Enugu State is still low among the middle aged respondents compared to the aged. A massive awareness program to publicize the purpose and benefits derivable from the use of mobile banking should be encouraged. This, it is hoped, will boost the level of adoption of mobile banking services because of the convenience and accessibility offered by this banking platform.
- Banking Swaziland's unbanked
- The economic impact of mobile banking on individual wealth in South Africa
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- A process for managing benefits of mobile enterprise applications in the insurance industry
Author: Kumar, Dinesh
- Risk management rules for successful global sourcing in large capital projects
- Mobile banking capabilities required to serve the unbanked market in South Africa
- A comparison of supply chain people competence between dynamic and developed markets
- Factors affecting the adoption of e-procurement technologies from the supplier perspective
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- Implementing forward-integrated supply chain strategy to improve operational efficiency in South African FMCG manufacturers