Similar Items: An audit of calls to a free South African mental health call centre
- Factors influencing performance of call centre agents : a study of a South African outsourced call centre
- Balancing acts: rationalisation and care in the management of mental health call centre counsellors in South Africa
- Management practices that support retention in South African inbound call centres
- Breastfeeding experiences of call centre agents
- Call for Papers - (FREE OF CHARGE) / November 2012
- An investigation into the core competencies of an ideal call centre agent
Author: Eskell-Blokland, Linda
- Psychological constructs measured by the MCMI-III and 16PF5 of subjective tinnitus sufferers : an exploratory quantitative study
- The Lurking Shadow : a qualitative study of the experience of residual symptoms following a violent crime
- Investigations into adolescent non-fatal suicidal behaviour at a Gauteng public hospital : patient and staff experiences
- Exploring the lived experiences of parents raising a child diagnosed with Duchenne Muscular Dystrophy (DMD) in South Africa : challenges and coping strategies
- Personality profiles of bully perpetrators and bully victims as a basis for identifying social transactional games
- Exploring change in an individual's mental health : an autoethnography