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Turnover intention and employee engagement : exploring eliciting factors in South African audit firms
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Work dysfunctions and their consequences as experienced by call centre agents
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Resilience and conscientiousness as predictors of burnout amongst call centre employees
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The relationship between job demands, job resources, engagement, burnout and intention to quit
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Fear of covid-19 and call centre operator engagement and burnout
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A comprehensive psychometric audit of an existing selection procedure
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The relationship between work-family conflict and burnout amongst call center employees: Optimism and a moderator
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The impact of the social values of Ubuntu on team effectiveness
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Engaging leadership and professional calling within a job demands-resources model for nurses in South Africa
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The relationship between emotional intelligence, locus of control, self-efficacy, sense of coherence and work adjustment
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The relationship between authentic leadership, optimism, self-efficacy and work engagement : an exploratory study
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An elaboration and modification of the May, Gilson, and Harter (2004) employee engagement structural model
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Breastfeeding experiences of call centre agents
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Factors influencing performance of call centre agents : a study of a South African outsourced call centre
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An industrial relations perspective on the implementation of worker participation in South Africa : theory and practice
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The efficacy and feasibility of incorporating a standing workstation for perceived low back pain and disability, among call centre workers : a pilot single case study
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The role of psychological capital in protecting the psychological well-being of individuals working in call centres
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n Bedryfsielkundige ondersoek na versnelde opleiding en ontwikkeling binne 'n beperkte ekonomiese sektor
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Exploring the relationship between burnout, emotional labour and emotional intelligence : a study on call centre representatives
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An empirical evaluation of a primed-goal intervention on call center representatives in South Africa
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An investigation into the antecedents of intention and learnership performance in the agricultural sector of South Africa
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The feasibility of transformational leadership training and development in South Africa
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The influence of integrity and ethical leadership on trust and employee work engagement
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Mental health literacy and attitudes of human resource practitioners in South Africa
