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Channels - Customer Prioritization: From Conceptualization to International Application :: FRELIP Discovery
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Customer Lifetime Value: Dimensionalities and Conceptual Connections
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Evaluation of Mobile Applications in Digitalized Banking Services from The Perspective of Customer Satisfaction
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THE INFLUENCE OF E-SERVICE QUALITY ON CONTINUANCE INTENTION MEDIATED BY CUSTOMER TRUST AND CUSTOMER SATISFACTION IN THE USAGE OF MOBILE HEALTH APPLICATION
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Ranking methodology to prioritize high-speed railway corridors
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Subsummation automata in conceptual graphs
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A Conceptual Conceptual Model of Organisational Culture and Organisational Performance in the Public Sector in South Africa
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Diversity and Inclusion in International Communications: Applications for Today’s Work World
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Structuring customer experience in B2B services
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Exploring the Efficacy and Bias of Sentiment Analysis Tools in Customer Reviews
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Drivers of Changes in Government Expenditure: A Literature Review and Conceptual Framework
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Service Quality and Customer Patronage of Telecommunication Products in Akwa Ibom State, Nigeria
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The Impact of Financial Technology on the Quality of Islamic Banking Services from Customers’ Perspective: A Case Study of Jordan Islamic Bank
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Improving Quality of B2B Customer Satisfaction Using Innovative Predictive Model
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Implementation of Total Quality Management to Improve Operational Efficiency and Customer Satisfaction in Lebanese Industries
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Customer Lifetime Value (CLV): A Qualitative Study from India on how Satisfaction, Relationships, Loyalty and WOM (Word-of-Mouth) Shape CLV
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THE IMPACT OF PERCEIVED CORPORATE SOCIAL RESPONSIBILITY ON CONSUMER LOYALTY: USING CORPORATE IMAGE AND CUSTOMER TRUST AS MEDIATORS
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The impact of digitalization on physical customs control, by evaluating the use of non-destructive scanners and artificial intelligence-based systems
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THE EFFECT OF PERCEIVED SERVICE QUALITY, PERCEIVED VALUE AND CUSTOMER SATISFACTION ON BEHAVIORAL INTENTION IN BRANCHES OF A COFFEE BRAND
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Leveraging IT use in healthcare records management: impact on customer satisfaction and financial performance through knowledge transfer and absorptive capacity
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IFRS convergence and international trade: evidence from comparison of Türkiye and European Union
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The Impact of Advertising Credibility on the Consumer’s Purchase Decision (Exploratory Research on the Opinions of a Sample of Customers of Electronic Devices Companies in Karbala)
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A Case Study of Backward Design in a Customized Business English Course for Global Supply Chain Vendors in Francophone Africa
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International Comparisons of Poverty in South Asia
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Unlocking the Power of Gamification for Customer Engagement: A Review and Research Agenda by Panwar, D., Bohara, S., Chaudhary, S.S., Bhargava, A., & Rani, S.