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Channels - Exploring the Efficacy and Bias of Sentiment Analysis Tools in Customer Reviews :: FRELIP Discovery
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Justice and the Algorithm: Beyond Bias
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THE INFLUENCE OF E-SERVICE QUALITY ON CONTINUANCE INTENTION MEDIATED BY CUSTOMER TRUST AND CUSTOMER SATISFACTION IN THE USAGE OF MOBILE HEALTH APPLICATION
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Customer Prioritization: From Conceptualization to International Application
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Customer Lifetime Value: Dimensionalities and Conceptual Connections
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In the Eye of the Storm: Investor Sentiment and Audit Quality in Korean Financial Reporting
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Structuring customer experience in B2B services
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COGNITIVE BIASES IN VOTING BEHAVIOR AND THEIR REFLECTION ON POLITICAL MARKETING ACTIVITIES
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The Reflection of Anti-Immigrant Sentiments on African Students in Turkey: An Examination of Social Media Posts
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Unlocking the Power of Gamification for Customer Engagement: A Review and Research Agenda by Panwar, D., Bohara, S., Chaudhary, S.S., Bhargava, A., & Rani, S.
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Sentiment and dividend smoothing: Do firms alter dividends during periods of high market activity?
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Service Quality and Customer Patronage of Telecommunication Products in Akwa Ibom State, Nigeria
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Evaluation of Mobile Applications in Digitalized Banking Services from The Perspective of Customer Satisfaction
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Exploring search strategy for systematic literature review: evidence from the International Journal of Management Reviews
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Improving Quality of B2B Customer Satisfaction Using Innovative Predictive Model
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Implementation of Total Quality Management to Improve Operational Efficiency and Customer Satisfaction in Lebanese Industries
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Exploring the relationship between IT Alignment and Digital Transformation: a systematic literature review
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THE IMPACT OF PERCEIVED CORPORATE SOCIAL RESPONSIBILITY ON CONSUMER LOYALTY: USING CORPORATE IMAGE AND CUSTOMER TRUST AS MEDIATORS
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The impact of digitalization on physical customs control, by evaluating the use of non-destructive scanners and artificial intelligence-based systems
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THE EFFECT OF PERCEIVED SERVICE QUALITY, PERCEIVED VALUE AND CUSTOMER SATISFACTION ON BEHAVIORAL INTENTION IN BRANCHES OF A COFFEE BRAND
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Analysis of Environmental Aspects and Minimisation of the Negative Impact of Adhesive Bonding using Quality Management Tools
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Leveraging IT use in healthcare records management: impact on customer satisfaction and financial performance through knowledge transfer and absorptive capacity
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Exploring the Role of Five Key Risks for Apple Farmers: An Explanatory and Inferential Analysis
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The Impact of Advertising Credibility on the Consumer’s Purchase Decision (Exploratory Research on the Opinions of a Sample of Customers of Electronic Devices Companies in Karbala)
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A Case Study of Backward Design in a Customized Business English Course for Global Supply Chain Vendors in Francophone Africa