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Channels - Improving Quality of B2B Customer Satisfaction Using Innovative Predictive Model :: FRELIP Discovery
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Structuring customer experience in B2B services
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Implementation of Total Quality Management to Improve Operational Efficiency and Customer Satisfaction in Lebanese Industries
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THE INFLUENCE OF E-SERVICE QUALITY ON CONTINUANCE INTENTION MEDIATED BY CUSTOMER TRUST AND CUSTOMER SATISFACTION IN THE USAGE OF MOBILE HEALTH APPLICATION
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THE EFFECT OF PERCEIVED SERVICE QUALITY, PERCEIVED VALUE AND CUSTOMER SATISFACTION ON BEHAVIORAL INTENTION IN BRANCHES OF A COFFEE BRAND
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Evaluation of Mobile Applications in Digitalized Banking Services from The Perspective of Customer Satisfaction
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Leveraging IT use in healthcare records management: impact on customer satisfaction and financial performance through knowledge transfer and absorptive capacity
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Service Quality and Customer Patronage of Telecommunication Products in Akwa Ibom State, Nigeria
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Customer Lifetime Value (CLV): A Qualitative Study from India on how Satisfaction, Relationships, Loyalty and WOM (Word-of-Mouth) Shape CLV
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The Role of Open Innovation Ecosystems in the Internationalization of Born Global Firms: A Resource-based Perspective by TanTai, B., Isa, R.M., Senik, Z.C., & Muhamad, N.S.
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Gamification and its impact on improving training and business innovation processes
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The Impact of Financial Technology on the Quality of Islamic Banking Services from Customers’ Perspective: A Case Study of Jordan Islamic Bank
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Customer Prioritization: From Conceptualization to International Application
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Customer Lifetime Value: Dimensionalities and Conceptual Connections
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Strategic Talent Management as a Driver of Quality, Innovation, and Competitiveness in Industrial Enterprises
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THE EFFECT OF INFORMATION QUALITY AND USER SATISFACTION ON TAXPAYER COMPLIANCE: A STUDY ON THE CORETAX SYSTEM IN BANDUNG CITY-INDONESIA
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Determinants of the Shadow Economy in Türkiye: The Role of Innovation, Government Quality, Government Size, and Inflation
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Deciphering Quality of Work Life of Women in Universities: Role Of Career Satisfaction, Individual Well-Being, And The Work-Family Interface
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THE IMPACT OF PERCEIVED CORPORATE SOCIAL RESPONSIBILITY ON CONSUMER LOYALTY: USING CORPORATE IMAGE AND CUSTOMER TRUST AS MEDIATORS
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Exploring the Efficacy and Bias of Sentiment Analysis Tools in Customer Reviews
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The pre-pandemic role of customer online satisfaction in price determination: evidence from hotel industry
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Leader-Follower Psychological Distance Moderation in the Effect of the Transformational Behaviour of Leaders on Knowledge Sharing by Wube, Z.G., & Mengistu, A.B.
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The impact of digitalization on physical customs control, by evaluating the use of non-destructive scanners and artificial intelligence-based systems
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Innovative Quick-switching Sampling System for Product Quality Sentencing Integrated with Process Incapability Index Cpp
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Examining the Origin of Innovation in Decision-Making and Proposing the LOTAR Model