APA (7th ed.) Citation
(2000). Influence of customer expectations and service encounter on perception of service quality in fast food retailing.
Chicago Style (17th ed.) Citation
Influence of Customer Expectations and Service Encounter on Perception of Service Quality in Fast Food Retailing. 2000.
MLA (9th ed.) Citation
Influence of Customer Expectations and Service Encounter on Perception of Service Quality in Fast Food Retailing. 2000.
Warning: These citations may not always be 100% accurate.