Wocke, A. (2013). The effect of national culture on customer satisfaction in call centres across national borders. University of Pretoria.
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Chicago Style (17th ed.) Citation
Wocke, Albert. The Effect of National Culture on Customer Satisfaction in Call Centres Across National Borders. University of Pretoria, 2013.
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MLA (9th ed.) Citation
Wocke, Albert. The Effect of National Culture on Customer Satisfaction in Call Centres Across National Borders. University of Pretoria, 2013.
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Warning: These citations may not always be 100% accurate.