Chipp, K. (2013). An empirical test of the service-profit chain at the bottom of the pyramid. University of Pretoria.
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Chicago Style (17th ed.) Citation
Chipp, Kerry. An Empirical Test of the Service-profit Chain at the Bottom of the Pyramid. University of Pretoria, 2013.
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MLA (9th ed.) Citation
Chipp, Kerry. An Empirical Test of the Service-profit Chain at the Bottom of the Pyramid. University of Pretoria, 2013.
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Warning: These citations may not always be 100% accurate.