APA (7th ed.) Citation
Machado, R. (2013). Assessing service quality in the South African advertising industry. University of Pretoria.
Chicago Style (17th ed.) Citation
Machado, Ricardo. Assessing Service Quality in the South African Advertising Industry. University of Pretoria, 2013.
MLA (9th ed.) Citation
Machado, Ricardo. Assessing Service Quality in the South African Advertising Industry. University of Pretoria, 2013.
Warning: These citations may not always be 100% accurate.