Scheepers, C. (2013). Management practices that support retention in South African inbound call centres. University of Pretoria.
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Chicago Style (17th ed.) Citation
Scheepers, Caren. Management Practices That Support Retention in South African Inbound Call Centres. University of Pretoria, 2013.
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MLA (9th ed.) Citation
Scheepers, Caren. Management Practices That Support Retention in South African Inbound Call Centres. University of Pretoria, 2013.
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Warning: These citations may not always be 100% accurate.