APA (7th ed.) Citation
Van Heerden, C. H. (2013). The balanced scorecard approach as a web site evaluation tool: A qualitative analysis of 5-star lodges in South Africa. University of Pretoria.
Chicago Style (17th ed.) Citation
Van Heerden, Cornelius Hendrik. The Balanced Scorecard Approach as a Web Site Evaluation Tool: A Qualitative Analysis of 5-star Lodges in South Africa. University of Pretoria, 2013.
MLA (9th ed.) Citation
Van Heerden, Cornelius Hendrik. The Balanced Scorecard Approach as a Web Site Evaluation Tool: A Qualitative Analysis of 5-star Lodges in South Africa. University of Pretoria, 2013.
Warning: These citations may not always be 100% accurate.