APA (7th ed.) Citation
Donoghue, S. (2013). An investigation of the interplay of consumers’ appraisals, emotions and complaint behaviour concerning dissatisfactory major household appliances in Botswana. University of Pretoria.
Chicago Style (17th ed.) Citation
Donoghue, Sune. An Investigation of the Interplay of Consumers’ Appraisals, Emotions and Complaint Behaviour Concerning Dissatisfactory Major Household Appliances in Botswana. University of Pretoria, 2013.
MLA (9th ed.) Citation
Donoghue, Sune. An Investigation of the Interplay of Consumers’ Appraisals, Emotions and Complaint Behaviour Concerning Dissatisfactory Major Household Appliances in Botswana. University of Pretoria, 2013.
Warning: These citations may not always be 100% accurate.