Jordaan, Y. (2013). The role of multi-level customer relationship management in satisfaction and cross-selling in the South African business-banking sector. University of Pretoria.
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Chicago Style (17th ed.) Citation
Jordaan, Yolanda. The Role of Multi-level Customer Relationship Management in Satisfaction and Cross-selling in the South African Business-banking Sector. University of Pretoria, 2013.
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MLA (9th ed.) Citation
Jordaan, Yolanda. The Role of Multi-level Customer Relationship Management in Satisfaction and Cross-selling in the South African Business-banking Sector. University of Pretoria, 2013.
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Warning: These citations may not always be 100% accurate.