Donoghue, S. (2014). An investigation of complainants’ post-complaint responses following evaluations of retailers' complaint handling of major household appliance failures. University of Pretoria.
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Chicago Style (17th ed.) Citation
Donoghue, Sune. An Investigation of Complainants’ Post-complaint Responses Following Evaluations of Retailers' Complaint Handling of Major Household Appliance Failures. University of Pretoria, 2014.
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MLA (9th ed.) Citation
Donoghue, Sune. An Investigation of Complainants’ Post-complaint Responses Following Evaluations of Retailers' Complaint Handling of Major Household Appliance Failures. University of Pretoria, 2014.
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Warning: These citations may not always be 100% accurate.