APA (7th ed.) Citation
Matlala, S. (2017). Client-centric strategy in South African banks: Perceptions of bank employees as staff members and as bank customers. University of Pretoria.
Chicago Style (17th ed.) Citation
Matlala, Silas. Client-centric Strategy in South African Banks: Perceptions of Bank Employees as Staff Members and as Bank Customers. University of Pretoria, 2017.
MLA (9th ed.) Citation
Matlala, Silas. Client-centric Strategy in South African Banks: Perceptions of Bank Employees as Staff Members and as Bank Customers. University of Pretoria, 2017.
Warning: These citations may not always be 100% accurate.