Petzer, D. (2018). The relationship between relationship quality constructs, overall satisfaction and loyalty - an emerging market perspective of SME banking customers. University of Pretoria.
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Chicago Style (17th ed.) Citation
Petzer, Danie. The Relationship Between Relationship Quality Constructs, Overall Satisfaction and Loyalty - an Emerging Market Perspective of SME Banking Customers. University of Pretoria, 2018.
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MLA (9th ed.) Citation
Petzer, Danie. The Relationship Between Relationship Quality Constructs, Overall Satisfaction and Loyalty - an Emerging Market Perspective of SME Banking Customers. University of Pretoria, 2018.
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Warning: These citations may not always be 100% accurate.