Petzer, D. (2020). Loyalty programmes as predictors of customer satisfaction, loyalty and advocacy in retail banking. University of Pretoria.
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Chicago Style (17th ed.) Citation
Petzer, Danie. Loyalty Programmes as Predictors of Customer Satisfaction, Loyalty and Advocacy in Retail Banking. University of Pretoria, 2020.
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MLA (9th ed.) Citation
Petzer, Danie. Loyalty Programmes as Predictors of Customer Satisfaction, Loyalty and Advocacy in Retail Banking. University of Pretoria, 2020.
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Warning: These citations may not always be 100% accurate.