Jacobs, B. (2021). The relationship between negative emotions and consumer complaint intention following clothing retailers’ in-store service failures. University of Pretoria.
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Chicago Style (17th ed.) Citation
Jacobs, B.M. The Relationship Between Negative Emotions and Consumer Complaint Intention Following Clothing Retailers’ In-store Service Failures. University of Pretoria, 2021.
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MLA (9th ed.) Citation
Jacobs, B.M. The Relationship Between Negative Emotions and Consumer Complaint Intention Following Clothing Retailers’ In-store Service Failures. University of Pretoria, 2021.
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Warning: These citations may not always be 100% accurate.