Diedericks, L. (2021). Consumers’ motives for complaint behavioural intentions following in-store service failures in the clothing retail context. University of Pretoria.
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Chicago Style (17th ed.) Citation
Diedericks, Lizette. Consumers’ Motives for Complaint Behavioural Intentions Following In-store Service Failures in the Clothing Retail Context. University of Pretoria, 2021.
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MLA (9th ed.) Citation
Diedericks, Lizette. Consumers’ Motives for Complaint Behavioural Intentions Following In-store Service Failures in the Clothing Retail Context. University of Pretoria, 2021.
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Warning: These citations may not always be 100% accurate.