APA (7th ed.) Citation
Hattingh, M. J. (2023). Identifying how organisations can achieve positive customer experience through their digital touch points - a case study of a major banking institution in South Africa. University of Pretoria.
Chicago Style (17th ed.) Citation
Hattingh, Maria J. Identifying How Organisations Can Achieve Positive Customer Experience Through Their Digital Touch Points - a Case Study of a Major Banking Institution in South Africa. University of Pretoria, 2023.
MLA (9th ed.) Citation
Hattingh, Maria J. Identifying How Organisations Can Achieve Positive Customer Experience Through Their Digital Touch Points - a Case Study of a Major Banking Institution in South Africa. University of Pretoria, 2023.
Warning: These citations may not always be 100% accurate.