Cornelissen, D. D., & Schwella, E. (2006). Service delivery improvement in the Western Cape Education Department (WCED): A total quality management (TQM) approach. Stellenbosch : University of Stellenbosch.
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Chicago Style (17th ed.) Citation
Cornelissen, Darius D., and Erwin Schwella. Service Delivery Improvement in the Western Cape Education Department (WCED): A Total Quality Management (TQM) Approach. Stellenbosch : University of Stellenbosch, 2006.
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MLA (9th ed.) Citation
Cornelissen, Darius D., and Erwin Schwella. Service Delivery Improvement in the Western Cape Education Department (WCED): A Total Quality Management (TQM) Approach. Stellenbosch : University of Stellenbosch, 2006.
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Warning: These citations may not always be 100% accurate.