Staak, B. J., & Swilling, M. (2008). Leveraging customer loyalty in the short term domestic insurance industry through a focus on product stewardship. Stellenbosch : University of Stellenbosch.
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Chicago Style (17th ed.) Citation
Staak, Barry John, and Mark Swilling. Leveraging Customer Loyalty in the Short Term Domestic Insurance Industry Through a Focus on Product Stewardship. Stellenbosch : University of Stellenbosch, 2008.
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MLA (9th ed.) Citation
Staak, Barry John, and Mark Swilling. Leveraging Customer Loyalty in the Short Term Domestic Insurance Industry Through a Focus on Product Stewardship. Stellenbosch : University of Stellenbosch, 2008.
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Warning: These citations may not always be 100% accurate.