APA (7th ed.) Citation
Janse van Rensburg, Y., & Boonzaier, B. (2010). Engagement in call centres: Exploring eliciting factors. Stellenbosch : University of Stellenbosch.
Chicago Style (17th ed.) Citation
Janse van Rensburg, Yolandi-Eloise, and Billy Boonzaier. Engagement in Call Centres: Exploring Eliciting Factors. Stellenbosch : University of Stellenbosch, 2010.
MLA (9th ed.) Citation
Janse van Rensburg, Yolandi-Eloise, and Billy Boonzaier. Engagement in Call Centres: Exploring Eliciting Factors. Stellenbosch : University of Stellenbosch, 2010.
Warning: These citations may not always be 100% accurate.