APA (7th ed.) Citation
(2026). An explainable AI-driven framework integrating SHAP and QFD for transitioning from CRM to CJM in customer-centric optimization. JDSA.
Chicago Style (17th ed.) Citation
"An Explainable AI-driven Framework Integrating SHAP and QFD for Transitioning from CRM to CJM in Customer-centric Optimization." JDSA 2026.
MLA (9th ed.) Citation
"An Explainable AI-driven Framework Integrating SHAP and QFD for Transitioning from CRM to CJM in Customer-centric Optimization." JDSA, 2026.
Warning: These citations may not always be 100% accurate.