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    Service quality : a survey amongst convention consumers at the CSIR International Convention Centre

    Published 2013
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    Battlefield Tourism in South Africa with Special Reference to Isandlwana and Rorke's Drift KwaZulu-Natal

    Published 2013
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    Experience management in the National Zoological Gardens of South Africa

    Published 2014
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    Comparing internal and external motivations of local and international volunteer tourists in South Africa

    Published 2015
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    The impact of social media on the existence of visitor information centres in South Africa

    Published 2017
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    Social media usage in the decision process of volunteer tourists

    Published 2019
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    Tourism information and knowledge exchange in visitor information centres

    Published 2021
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