Leadership and performance: a South African public sector case study by Scott, Raymond Rudolf

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Patient flow management in a South African academic hospital: the Groote Schuur Hospital (GSH) case by Hankey, Garth

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A public sector model for governance, leadership and management development : the Namibian case by Maritz, Yrika Vanessa

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An analysis of the performance of state- owned enterprises in Namibia : case studies in the transport sector by Limbo, Cedric Mwanota

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Leadership approaches related to complex global risks : a literature study by Dames, Stephen

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Investigating good local governance for developmental local government : the case of Prince Albert Municipality by Lekala, Enos

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Human resource development strategy in the provincial government of the Western Cape by Du Toit Goussard, Carien

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Service delivery improvement in the Western Cape Education Department (WCED) : a total quality management (TQM) approach by Cornelissen, Darius D.

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Leadership and democratisation : the case of Nelson Mandela in South Africa and Kim Dae-Jung in South Korea by Jeong, Young-Yun

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Emergent good practice approaches to business support : implications for local government by Ackron, Johan

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An assessment of the implementation of the Service Delivery Improvement Policy in the Department of Arts, Culture and Tourism in KZN by Mnculwane, Vikinduku Victor

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Complexity and leadership : conceptual and competency implications by Ronn, Harald

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An analysis of public participation in the South African legislative sector by Scott, Renee

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A NEPAD leadership development strategy : the SADC case by Ntsike, Austeria Letholetseng

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“Improving the existing public sector strategic planning guidelines towards integrated provincial and local government strategic planning processes : lessons learned from Eastern C... by Maxegwana, Malusi

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Developing a coaching model as an approach to improve service delivery in the public sector by Van der Molen, Karel (Karel Harry)

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Perceptions of municipal services by the Nelson Mandela Metropolitan Municipality residents in the Eastern Cape of South Africa by Mafuya, Mlondolozi

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Developing a performance measurement system for policing : South African Police Service by Jansen van Vuuren, Eugene

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A distance education management model for the Polytechnic of Namibia by Keyter, Charles Antonie

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The human resources capacity of Endumeni Municipality as a developmental local government institution by Cele, Cyprian Godfrey Nhlanhla

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