Why are there so few minimum service level agreements? A case study of a metropolitan municipality. by Ronnie, Roger

Subjects: “…essentials services…”
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A framework for factoring citizen perceptions in local public service value systems to improve service quality by Leach (née Mouton), Lorette Megan

Subjects: “…Essential services -- Public opinion…”
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Adverse incorporation and social exclusion in Harare : an analysis of spatial design mobility and accessibility of low-income groups residing in Harare’s southern suburbs

Subjects: “…Essential services…”
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