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INFORMAL RELATIONS AMONG HEALTH WORKERS: A CASE STUDY OF SELECTED HOSPITALS IN AKURE, ONDO STATE
Published 2017
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FRELIP Subject
Friendships
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Health care delivery
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Informal relations
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The need for smooth relationships among health workers in any health facility cannot be overemphasized .This is due to the need to facilitate efficient health care delivery especially in light of growing consumer-focused delivery system. These relationships can be either formal or informal, and nonetheless tend to have effects on health care delivery and the health system as a whole. This paper explores the different forms of the informal relations, which exist among health workers. The study employed a descriptive case-study research design. The location for this research was Akure in Ondo State. The target population for this study included health workers from the Ondo state specialist hospital and Mother and child hospital Akure. The sample size for this study was 290. Questionnaires were applied to all respondents, and eight key informant interviews were conducted within the course of this study. The forms of informal relations identified as existing among workers within the selected health facilities included relations such as Extra-official activities, Social activities, Emotional engagements and Romantic relations with other health workers, Communication in local dialects, Age relations, and Informal Addresses. The extra official and social activities pointed out were trading activities, get -togethers, thrifts and savings, sporting activities and recreation, parties, fellowships and meetings. The correlation of-0.567 implies that there is a significant moderate negative relationship between informal relations and the level of commitment to the group think of the profession (p-value = .000). The paper concludes that the health care system is filled with different category of health care personnel, who interact both formally, and informally, with both positive and negative consequences, and that these informal relations may perhaps impact much more devastatingly on health care provision than even the formal relations.
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