Anti-corruption strategies of the Zimbabwe Revenue Authority (ZIMRA) Customs Department at Beitbridge Border Post : a case-based analysis by Mundia, Vickson

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Reducing churn from price increases : an experimental intervention

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Store loyalty and the total retail experience by Sanderson, Karin

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The effect of negative user-generated content on consumer-based brand equity : comparing brand loyal versus non-loyal customers in the luxury wine market by Wouters, Claire

“…This study therefore questions whether CBBE is affected through negative UGC, and if that effect is different for brand loyal versus non-loyal customers. The "love becomes hate" argument proposes that loyal consumers are more impacted by extreme negative UGC, because betrayal in brand trust leads to strong CBBE damage. …”
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Is South Africa's headquarter regime successful and does it go against national legislation? Are rewards from a customer loyalty programme capital or revenue in nature? by Mohamed, Ismail

“…As all the elements of the general gross income definition are not met, the rewards from a customer loyalty programme should not be taxable in the hands of th e customer. …”
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Impact of COVID Responses on Brand Performance by Rezkalla, Emy

“…However, customer service and donations in kind were the only responses that showed a significant positive impact on brand growth. …”
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The impact of digitisation on risk management in financial institutions

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The impact of increased electricity prices on consumer demand

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Impact of mobile money on economic growth in Kenya by Wanjohi, Alex

“…The purpose of this study was to establish the impact of mobile money on economic growth in Kenya. …”
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Impact of HIV/ AIDS on the retail banking market

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Managing disinformation and its impact on brand equity – a study of the impact of fake news on motoring brand perceptions in South Africa

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The impact of non-tariff measures on SADC agricultural trade

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The impact of deposit Insurance and bank resolution on financial contracts

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The impact of corporate social responsibility on a company's image by Warner, Catherine

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The impact of retailer distribution centres on supply chain competitiveness

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The impact of complimentary advertising strategies on sponsored search advertisement

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The impact of management practices on productivity in the Eritrean fishing industry

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The impact of the Lean-Green philosophy on Zimbabwean manufacturing industry

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Business impact, risks and controls associated with the internet of things by Van Niekerk, Anja

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The impact of corporate entrepreneurship on service innovation in the financial services industry

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