The impact of non-tariff measures on meat trade between Southern African Customs Union (SACU) and Zambia

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The impact of data breaches of varying severity on the customer loyalty of high net worth individuals in retail banking

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THE IMPACT OF PERCEIVED CORPORATE SOCIAL RESPONSIBILITY ON CONSUMER LOYALTY: USING CORPORATE IMAGE AND CUSTOMER TRUST AS MEDIATORS

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The impact of social media marketing dimensions and customer brand involvement on brand equity in South African banks

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Assessing the impact of emotional intelligence on employee customer service delivery: A case study of banking sector in Ghana by Kportufe, Joyce

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The impact of digitalization on physical customs control, by evaluating the use of non-destructive scanners and artificial intelligence-based systems

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The impact of customer relationship management on the granting of consumer and retail credit: a case study of CAL Bank (Gh) Ltd. by Akosah, Abraham Bkrumah

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The Impact of Financial Technology on the Quality of Islamic Banking Services from Customers’ Perspective: A Case Study of Jordan Islamic Bank

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The Impact of Advertising Credibility on the Consumer’s Purchase Decision (Exploratory Research on the Opinions of a Sample of Customers of Electronic Devices Companies in Karbala)

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The antecedents of customer experience in retail banking

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The impact of the internet banking services on the satisfaction of the customer: a case study of the Agricultural Development Bank (ADB), Brong Ahafo Region, Ghana. by A Thesis Submitted In Partial Fulfilment Of The Award Of The Degree Of Master Of Business Administration (Strategic Management And Consulting).

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The impact of service quality on customer loyalty in the Non-Banking Financial Institutions: A case study of Cedi Trust Financial Services Limited by Ahenkorah, Lawrence Asante

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Financial Inclusion: Using a Randomized Control Trial to Assess the Impact of Loan Amounts and Tenors on Customers' Loan Take-Up and Repayment by Johnston, Clarissa

“…A Randomized Control Trial (RCT) is conducted with a view to answering two questions: (1) What is the optimal amount to lend to a customer? (2) How long should the loan tenor be? The objectives of the RCT were to track product take-up and product repayment as both are crucial for the success of a lending institution as well as the credit history of the individual customer. …”
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Customer Churn Prediction Based on Sentiment Score by Al-Safi, Shadha

“…Moreover, mutual information is applied to select the pertinent features impacting customer churn, and the class imbalance is handled through the utilization of the class weighted technique. …”
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The regulation and impact of non-tariff barriers to trade in SADC free trade area

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Loyalty programmes as a predictor of customer retention in retail banking sector : a multiple mediation analysis of brand association and customer satisfaction

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The impact of ai-driven hyper-personalisation within loyalty programs in South Africa

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The impact ‎of inf‎ormati‎on techn‎ol‎ogy ‎on c‎ust‎omer satisfacti‎on at S‎ocial Sec‎urity and Nati‎onal Ins‎urance Tr‎ust by Vandyck, R‎ukia

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An analysis of trust amongst customers of independent community pharmacies by Pelser, Almeri

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Classification of customer complaints using machine learning algorithms by Kgomo, Teballo

“…Poor handling of customer complaints leads to bad customer experience and impact brand reputation. …”
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