The impact of customer service on customer loyalty and retention in Zenith Bank Ghana Limited by Nyarko, Mary Ekumah

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The impact of mobile banking application features and customer satisfaction on customer growth in South African banks

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The impact of personality and self-efficacy on customer revenge behaviour by Eksteen, Annelie

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Business model regulatory impact on efficiency and treating customers fairly

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THE IMPACT OF HRM PRACTICES ON SERVICE QUALITY IN CUSTOMER-FACING BUSINESSES

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Generative AI’s Impact on Customer Satisfaction: A FinTech Perspective

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The Impact Of Mobile Banking Customer Experience On Loyalty Among Millennials In South Africa by Ncube, Justice

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The impact of new partners entering partnership loyalty programmes on customer acquisition and retention

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The regulation and impact of non-tariff barriers in the East African community customs union

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The regulation and impact of non-tariff barriers in the East African community customs union

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The Impact of Risk on Regional Economic Integration in the Southern African Customs Union (SACU)

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Impact of data analytics capabilities on customer-centric approaches in South African retail banks

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Evaluating the impact of training and development on customer service in Namibia : the case study of the Ministry of Veterans Affairs by Endjala, Frankhilde Twiifikeni

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The relationship between customer relationship management and customer retention: the mediating effect on customer satisfaction in the telecommunication industry by OKUMO JOSEPHINE KORKOR

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Female customers’ expectations and satisfaction regarding custom - made apparel

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Mobile phone applications : understanding if motivations to engage are related to the customer perceived value, customer satisfaction and customer engagement

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Assessing the impact of collapse of microfinance institutions on its customers in Ghana (A Case Study of The Kumasi Metropolis) by BAKU, DANIEL

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The Impact of title sponsorship on customer-based brand equity: an evaluation of seasonal soccer tournaments in South Africa by Sibiya, Mxolisi

“…Sports sponsorship has become an integral brand building tool as brands wrangle to be differentiated and to create loyal customers. Sponsorship is seen as impactful as it brings brands closer to consumers through a passion point and by borrowing equity of the sponsored property. …”
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The perceived impact of the SA Code of Practice for the marketing of medicines on customer equity in the pharmaceutical industry of South Africa

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Digital marketing impact on the consumer decision making process in Nike's customer retail operations in South Africa

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