Customer experience as the strategic differentiator in retail banking by Drotskie, Adri

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Exploring the experiences of adults with intellectual disabilities in accessing health and healthcare in a small, rural, South African town. by Gatley, Helen

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Exploring the caregiver experience: caring for a deinstitutionalised individual with schizophrenia in the Western Cape, South Africa by Rall, Divan

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Insurance sector development and linkages with the broader financial markets by Addae-Manu, Richard

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Causative factors of turnover among public sector registered nurses by Manona, Wellman Wela

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Information orientation of a public organisation : a qualitative case study of the information orientation in the Department of International Relations and Cooperation by Tshirado, Nkhumbudzeni Maskew

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Understanding social-ecological regime shifts : the case of woody encroachment in South Africa by Luvuno, Linda

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Using applied palaeoecology and participatory system dynamics modelling to investigate changes in ecosystem services in response to climate and social-ecological drivers within the... by Dirk, Cherié Janine

“…Failure to consider this variability, and the feedbacks that cause system instability, can have consequences for sustainable ecosystem services provision. A transdisciplinary approach is needed to understand the interacting processes that drive the dynamics of ecosystem service provision. …”
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Differentiated use and value of river and riparian ecosystem services and local perspectives on future safeguarding: A case study of the upper Mutale sub-catchment, Limpopo River B... by Ragimana, Phumudzo

“…Advocates stress the necessity of local engagement and knowledge integration in nature-based solutions, underscoring the potential adverse effects on vulnerable social groups if these interactions are neglected. This study focused on Tshiombo Village near the Mutale River in South Africa, aiming to contribute to knowledge regarding restoration and sustainable management of river and riparian ecosystem services. …”
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An assessment of the psychological needs and problems of standard six pupils by Abrahamse, Petra

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The experiences of adult learners in distance education of SMS technology as a learning support tool

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The challenges experienced by unemployed youth graduates in Botswana: An ecological systems perspective by Sebidie, Godfrey

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Governance and power in mental health integration processes in South Africa by Janse van Rensburg, Andries Petrus

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Exploring the value of a Facebook support group for parents of children with autism by Gerber, Karin

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The development and empirical evaluation of a psychological well-being at work structural model for geriatric care staff by Vermaak, Christel

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'n Bedryfsielkundige ondersoek na die verband tussen emosionele intelligensie en werksprestasie in die oproepsentrum-omgewing by Nel, Heidemarie

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Pilot study of an e-intervention for symptoms of depression among university students in South Africa by Gericke, Franco

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The Determinations of Public Trust in the Government of Egypt: An Empirical Study by Elimam, Mohamed

“…Trust is a concept that is usually studied in the context of social interactions. At varying levels, we trust our families and friends, we trust strangers who share some traits with us and even trust institutions like banks with our savings and to handle our personal finances. …”
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Communication development of high-risk neonates from admission to discharge from a Kangaroo mother care unit

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