An investigation into partnerships between schools and service provider in an education district by Bailey, Lorraine

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Modelling intermediate care services as part of an integrated care pathway by Wilson, Nicola Ann

“…Using a dynamic modelling methodology, we developed an empirical model of an integrated care system to explain the linkages, relationships and interactions among service components and analyse the implications of one of the proposed Healthcare 2030 policy interventions - intermediate care - on hospital admissions, waiting times and length of stay of all patients. …”
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A framework to provide charging for third party composite services by Mwangama, Joyce Bertha

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Transforming student counselling services for a future Stellenbosch University by Sinclair, Elmien

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Assessing the impacts of invasive alien plants on urban ecosystem services by Potgieter, Luke

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Customer adoption and use of the electronic statement service in online banking

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Perceptions of mental health care users on the contribution of the interactive groupwork model in occupational therapy groups to their recovery by Davidson, Shanay

“…Research Problem To date there is little literature documenting service users’ perspectives on groupwork in occupational therapy within the South African context. …”
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Stakeholder interactions and capacity development for innovation and adoption of agricultural technologies: the case of banana value chain in Uganda

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Stigma management in waste management: An investigation into the interactions of 'waste pickers' on the streets of Cape Town and the consequences for agency by Peres, Teresa Sandra

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The impact of the National Health Insurance Scheme on the interactions between providers and clients in the Bolgatanga and Builsa districts of Ghana by Dalinjong, Ayizem Philip

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South African value-added tax implications of interactive gambling in the absence of detailed place of supply rules

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Tempered Tempos: The Politics of Waiting for Public Services in Contemporary Cape Town by Pakleppa, Yoni

“…The dissertation consists of three chapters which put into conversation the connections between postcolonial infrastructural crises, socially fractured temporal experiences, and the everyday culture of interaction with the state. By tracing the history of how infrastructures and systems of delivery were designed to support first the project of colonial modernity, and later the project of apartheid, it explains why the experience of waiting is so prominent in accessing public services in this particular context. …”
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The impact of project success on buyer-seller relationships in the professional services industry

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Cleaning up : a sociological investigation into the use of outsourced housecleaning services by Du Toit, David

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A study of the interaction in book selection between provincial library systems and their affiliated public libraries in South Africa by Gertz, Mary Bonnin

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Managing the transition to a 'digital culture' : the experience of financial service firms

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Student adoption and perceptions of the library and information mobile services at the University of Namibia by Nakanduungile, Charlotte Ndeutala

“…However, slow network speed/network congestion during peak hours, limited Wi-Fi network coverage in areas and network downtime are some of the challenges that are frequently experienced and frustrate UNAM students when learning and accessing library information services. Though some students are not satisfied with the current provision of library services, and perceived them as inadequate due to limited access, lack of awareness and marketing of mobile services, and lack of a library mobile application, the majority of students perceived library services as adequate due to regular instant interactions and communications via emails, telephones and social networks that they exchange with librarians. …”
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WSACT : a model for Web Services access control incorporating trust

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