An investigation of complainants’ post-complaint responses following evaluations of retailers' complaint handling of major household appliance failures

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A study of factors which influence the initial engagement of clients in counselling in an agency offering marriage counselling services by Hill, Andrea Frances

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Exploring early childhood music experts’ practices to guide generalist pre-service teacher education in Southern Africa

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Interpreting services among the French-speaking asylum seekers at the Pretoria Home Affairs Refugee Centre and its aftermath

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The effectiveness of learner support services to distance learners in a primary education diploma : a case study in Botswana

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Subcontracting of work and workers' protection in post-apartheid South Africa : a case study of cleaning services workers

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Psychosocial rehabilitation for people with mental illness in the South African context : an evaluation from a service-users perspective by Grobbelaar, Denise

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Home-and community-based care services: identifying consumers and needs in a rural Western Cape Province setting by Mackenzie, Valenzia

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Informal enterprise incubation in newly established informal settlements and its interaction with regulatory urban planning practice and retail by-laws: The case of Azania settleme... by Sithole, Sithuthuke Khwezi

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From memos to messages: WhatsApp as a strategic internal communications tool in the South African public service

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Testing for relationship between diagnostic tests and DC BDV of in-serviced aged stator bars of a hydro generator by Bruintjies, Mark Anthony

“…Subsequently, the complex interactions of these stresses degrade and deteriorate the insulation material gradually, resulting in a reduction of valuable operative life, potential forced outages and costly emergency repairs. …”
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An exploration of leadership identity and intersectionality through selected life stories of Black women in the South African Public Service

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Elements of internal marketing as predictors of employee satisfaction

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Personeelontwikkeling aan tegniese kolleges : 'n onderwysbestuursperspektief by Els, Gerrit

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The expectation gap between taxpayers and tax practitioners in a South African context

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Enhancing users’ experience of a learning management system within higher education: chatbot design principles for service providers

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The nature of social services for children on the autism spectrum and their families in low socioeconomic communities: Views of social workers in the Western Cape by Blankers, Beatrice Hildegard

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The integration of informal minibus-taxi transport services into formal public transport planning and operations - A data driven approach by Du Preez, Jacobus Frederick

“…The study furthermore provides evidence that the understanding of the MBT network and sub-networks of service classes within this network, including its interaction with other public transport modes and infrastructure, provides planning and operating authorities with key information for effectively planning and implementing hybrid networks. …”
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