Data security in cloud storage services by Dahshan, Mai Mansour

“…File and folder synchronization between different machines, sharing files and folders with other users, file versioning as well as automated backups are the key functionalities of these emerging cloud storage services. Cloud storage services have changed the way users manage and interact with data outsourced to public providers. …”
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Interaction between internal and external quality assurance : an institutional case study by Mkuzangwe, Alice Sefora

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Adaptive conversational systems harnessing human expertise in modern chatbots by Van Eeden, Christiaan

Subjects: “…Customer services -- Automation…”
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Adolescent-friendly services : experiences of adolescents living with HIV attending healthcare services in Botha-Bothe District in Lesotho by Mabandla, Mamoferefere Tatapa Zim

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A critical appraisal of the customer service and service quality in appliance sales departments in prominent South African retail stores

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Institutionalization of civil service systems for comparative analysis by Van Beek, Monique

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A grounded theory of the Kenya human interaction model for mental health nursing practice by Wagoro, Miriam Carole Atieno

“…Lack of a model to guide care and improve mental health services created the need to develop the Kenyan Human Interaction Model for mental health nursing practice. …”
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Servant core in support of multi-functional service facilities

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Access to financial services and implications of poverty in South Africa by Batala, Lusanda

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A critical analysis of the taxation of interactive gambling income earned by resident South African individuals

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Analysis of the interaction between the income tax and capital gains tax provisions applicable to share dealers by Smit, Jacobus Gideon

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Professional mathematics teacher identity in the context of pre-service training

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An investigation into partnerships between schools and service provider in an education district by Bailey, Lorraine

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The impact of the National Health Insurance Scheme on the interactions between providers and clients in the Bolgatanga and Builsa districts of Ghana by Dalinjong, Ayizem Philip

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Modelling intermediate care services as part of an integrated care pathway by Wilson, Nicola Ann

“…Using a dynamic modelling methodology, we developed an empirical model of an integrated care system to explain the linkages, relationships and interactions among service components and analyse the implications of one of the proposed Healthcare 2030 policy interventions - intermediate care - on hospital admissions, waiting times and length of stay of all patients. …”
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A framework to provide charging for third party composite services by Mwangama, Joyce Bertha

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Transforming student counselling services for a future Stellenbosch University by Sinclair, Elmien

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Assessing the impacts of invasive alien plants on urban ecosystem services by Potgieter, Luke

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Customer adoption and use of the electronic statement service in online banking

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