Similar Items: The significance of environmental issues and contextual circumstances during South African consumers’ pre purchase evaluation of major household appliances
- An explanation of consumer complaint behaviour concerning performance failure of major electrical household appliances
- Script-elicitation and script organization within the consumer decision-making context for acquisition of major household appliances
- The effect of consumers' personal values and attitudes towards appliance retailers' complaint handling on their complaint behaviour
- An investigation of the interplay of consumers’ appraisals, emotions and complaint behaviour concerning dissatisfactory major household appliances in Botswana
- Consumer perceptions of displayed product attributes in advertising
- Factors affecting the consumer decision-making process in Africa: an exploratory study
Author: Erasmus, Alet C. (Aletta Catharina)
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