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A delineation of the service quality and customer service of prominent clothing retail stores in Tshwane in terms of female customers' anticipations

Dissertation (MConsumer Science)--University of Pretoria, 2010.

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Bibliographic Details
Other Authors:	Erasmus, Alet C. (Aletta Catharina)
Format:	Thesis
Published:	University of Pretoria 2013
Subjects:	Female customers Retail stores intshwane Customer service UCTD
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