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A delineation of the service quality and customer service of prominent clothing retail stores in Tshwane in terms of female customers' anticipations
Dissertation (MConsumer Science)--University of Pretoria, 2010.
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| Format: | Thesis |
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University of Pretoria
2013
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| _version_ | 1867613646710898688 |
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| access_status_str | Open Access |
| author2 | Erasmus, Alet C. (Aletta Catharina) |
| author_browse | Erasmus, Alet C. (Aletta Catharina) |
| author_facet | Erasmus, Alet C. (Aletta Catharina) |
| collection | Thesis |
| dc_rights_str_mv | © 2010, University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. |
| description | Dissertation (MConsumer Science)--University of Pretoria, 2010. |
| format | Thesis |
| id | oai:repository.up.ac.za:2263/29360 |
| institution | University of Pretoria (South Africa) |
| last_indexed | 2026-06-10T12:39:27.772Z |
| license_str | Other — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository |
| publishDate | 2013 |
| publishDateRange | 2013 |
| publishDateSort | 2013 |
| publisher | University of Pretoria |
| publisherStr | University of Pretoria |
| record_format | dspace |
| source_str | UPSpace — University of Pretoria Institutional Repository |
| spelling | oai:repository.up.ac.za:2263/29360 A delineation of the service quality and customer service of prominent clothing retail stores in Tshwane in terms of female customers' anticipations Erasmus, Alet C. (Aletta Catharina) Jacobs, B.M. (Bertha Margaretha) andreag@fullinput1387.co.za Grabowski, Andrea Female customers Retail stores intshwane Customer service UCTD Dissertation (MConsumer Science)--University of Pretoria, 2010. Please read the abstract in the dissertation. Consumer Science unrestricted 2013-09-07T15:29:42Z 2010-11-09 2013-09-07T15:29:42Z 2010-09-02 2010-11-09 2010-11-09 Dissertation Grabowski, A 2010, A delineation of the service quality and customer service of prominent clothing retail stores in Tshwane in terms of female customers' anticipations, MConsumer Science dissertation, University of Pretoria, Pretoria, viewed yymmdd < http://hdl.handle.net/2263/29360 > E10/753/gm http://hdl.handle.net/2263/29360 http://upetd.up.ac.za/thesis/available/etd-11092010-142848/ © 2010, University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria |
| spellingShingle | Female customers Retail stores intshwane Customer service UCTD A delineation of the service quality and customer service of prominent clothing retail stores in Tshwane in terms of female customers' anticipations |
| title | A delineation of the service quality and customer service of prominent clothing retail stores in Tshwane in terms of female customers' anticipations |
| title_full | A delineation of the service quality and customer service of prominent clothing retail stores in Tshwane in terms of female customers' anticipations |
| title_fullStr | A delineation of the service quality and customer service of prominent clothing retail stores in Tshwane in terms of female customers' anticipations |
| title_full_unstemmed | A delineation of the service quality and customer service of prominent clothing retail stores in Tshwane in terms of female customers' anticipations |
| title_short | A delineation of the service quality and customer service of prominent clothing retail stores in Tshwane in terms of female customers' anticipations |
| title_sort | delineation of the service quality and customer service of prominent clothing retail stores in tshwane in terms of female customers anticipations |
| topic | Female customers Retail stores intshwane Customer service UCTD |
| url | http://hdl.handle.net/2263/29360 http://upetd.up.ac.za/thesis/available/etd-11092010-142848/ |