Similar Items: The moderating role of loyalty programmes and personalised pricing between customer satisfaction and customer loyalty in the South African telecommunication industry
- Loyalty programmes as predictors of customer satisfaction, loyalty and advocacy in retail banking
- Product personalisation in the era of big data : the influence on customer loyalty
- An analysis of the VAT consequences of customer loyalty programmes
- Taxing customer loyalty programmes : an international perspective
- The impact of pricing on customer loyalty in savings and loans sector in the financial industry: the mediating effect of customer service.
- EFFECT OF AI-ENABLED SERVICE QUALITY ON BANKS' CUSTOMER LOYALTY: MEDIATIROLE OF CUSTOMER SATISFACTION
Author: Balkissoon, Rishal
- The impact of socio-materiality and AI technology adoption within the manufacturing industry
- The influence of dynamic capabilities on sustainable business model innovation
- Remote work adoption’s influence on engagement, job satisfaction, discretionary effort and turnover intention : insights from remote workers in a post-Covid-19 pandemic business environment
- The impact of ethical governance on digital leadership effectiveness and operational efficiency in South African banks: Perspectives from Digital Leaders, Managers, and Employees
- The Impact of big data analytics on strategic decision-making quality in senior leadership: the moderating role of organisational culture
- Enabling firm performance through data driven decision making in maintenance management : a dynamic capabilities view