Author: Drotskie, Adri
Similar Items: Customer experience as the strategic differentiator in retail banking
- The influence of a vertical service line extension on existing customers’ perceived brand image in the case of Capitec and Absa Bank
- The antecedents of customer experience in retail banking
- Cellphone banking adoption and continuance of use in an internet banking context : a study of consumers'cross-channel cognitive evaluations
- The relationship between capital structure and risk exposure among emerging market banks
- The role of attitude and intentions in the adoption of banking services by Tanzanians
- Shadow banking and systemic risk in South Africa