Resilience and conscientiousness as predictors of burnout amongst call centre employees
The relationship between job demands, job resources, engagement, burnout and intention to quit
Exploring the relationship between burnout, emotional labour and emotional intelligence : a study on call centre representatives
Fear of covid-19 and call centre operator engagement and burnout
Work dysfunctions and their consequences as experienced by call centre agents
The elaboration, modification and empirical testing of the Spies burnout structural model
Emotional labour and the experience of emotional exhaustion amongst customer service representatives in a call centre
An empirical evaluation of a primed-goal intervention on call center representatives in South Africa
How job demands and resources predict burnout, engagement and intention to quit in call centres
Contributory factors to burnout syndrome in Obstetrics and Gynaecology at Tygerberg Hospital
The impact of job demands and job resources on the burnout and engagement of trade union representatives
How the distressed personality, job demands and resources relate to customer service agents' engagement and burnout
The efficacy and feasibility of incorporating a standing workstation for perceived low back pain and disability, among call centre workers : a pilot single case study
The role of psychological capital in protecting the psychological well-being of individuals working in call centres
An investigation into the core competencies of an ideal call centre agent
The influence of job characteristics, psychological capital, work schedule and chronotype on the engagement, burnout and general health of shift workers
'n Bedryfsielkundige ondersoek na die verband tussen emosionele intelligensie en werksprestasie in die oproepsentrum-omgewing
The relationship amongst locus of control, self-determination and job satisfaction in call centres
Exploring the effects of job crafting on the engagement and burnout of South African primary school teachers during the coronavirus pandemic
Explore and describe the factors contributing to workplace stress and burnout among professional nurses working in single-staffed occupational health clinics in Nelson Mandela Bay Metropolitan
Burnout amongst primary health care nurses : a cross-sectional study
Die invloed van die sindroom uitbranding op arbeidsomset by lewensversekeringsverteenwoordigers
Investigating the relationship between emotional dissonance, emotional intelligence, and burnout in accountants
Die insidensie van uitbrandingsindroom by sielkundiges in Suid-Afrika
