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Potential transformational leadership and public employee performance: a case study of the Egyptian ministry of antiquities

There has been a growing interest to understand how the officials of public sector agencies manage their employee performance to provide quality services to the citizens they serve. There is quite limited research that dealt with the obstacles the public sector officials identified as barriers to ef...

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Main Author: Mohammed, Asmaa
Format: Thesis
Published: AUC Knowledge Fountain 2019
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access_status_str Open Access
author Mohammed, Asmaa
author_browse Mohammed, Asmaa
author_facet Mohammed, Asmaa
author_sort Mohammed, Asmaa
collection Thesis
dc_rights_str_mv The author retains all rights with regard to copyright. The author certifies that written permission from the owner(s) of third-party copyrighted matter included in the thesis, dissertation, paper, or record of study has been obtained. The author further certifies that IRB approval has been obtained for this thesis, or that IRB approval is not necessary for this thesis. Insofar as this thesis, dissertation, paper, or record of study is an educational record as defined in the Family Educational Rights and Privacy Act (FERPA) (20 USC 1232g), the author has granted consent to disclosure of it to anyone who requests a copy.
description There has been a growing interest to understand how the officials of public sector agencies manage their employee performance to provide quality services to the citizens they serve. There is quite limited research that dealt with the obstacles the public sector officials identified as barriers to efficiently manage employee performance. This qualitative study focuses on the role of transformational leadership (TL) and challenges to manage employees' performance at Egyptian ministry of Antiquities. Semi-structured interviews were conducted with ten of public officials, using an 8-item, open-ended questionnaire. By using primary sources, the study found eight key obstacles that managers listed as deterrents to manage employee performance as the following: lack of financial resources, bureaucratic control mechanisms such as centralization, formalization, red tape, and routinization, low employee motivation, salaries and wages below the market level, employee self-preservation, overstaffing, unqualified staff and ineffective leadership training. The study further reveals that the role of TL was minimal, as leaders identified mostly possess the characteristics of transactional leadership. These findings would possibly help the Egyptian public officials to improve the performance of the management, and thus improve the quality of services to citizens.
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institution American University in Cairo (Egypt)
last_indexed 2026-06-10T12:35:43.583Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from AUC Knowledge Fountain — bepress
publishDate 2019
publishDateRange 2019
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publisher AUC Knowledge Fountain
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spelling oai:fount.aucegypt.edu:etds-1756 Potential transformational leadership and public employee performance: a case study of the Egyptian ministry of antiquities Mohammed, Asmaa There has been a growing interest to understand how the officials of public sector agencies manage their employee performance to provide quality services to the citizens they serve. There is quite limited research that dealt with the obstacles the public sector officials identified as barriers to efficiently manage employee performance. This qualitative study focuses on the role of transformational leadership (TL) and challenges to manage employees' performance at Egyptian ministry of Antiquities. Semi-structured interviews were conducted with ten of public officials, using an 8-item, open-ended questionnaire. By using primary sources, the study found eight key obstacles that managers listed as deterrents to manage employee performance as the following: lack of financial resources, bureaucratic control mechanisms such as centralization, formalization, red tape, and routinization, low employee motivation, salaries and wages below the market level, employee self-preservation, overstaffing, unqualified staff and ineffective leadership training. The study further reveals that the role of TL was minimal, as leaders identified mostly possess the characteristics of transactional leadership. These findings would possibly help the Egyptian public officials to improve the performance of the management, and thus improve the quality of services to citizens. 2019-02-01T08:00:00Z thesis application/pdf https://fount.aucegypt.edu/etds/757 https://fount.aucegypt.edu/context/etds/article/1756/viewcontent/Final_20Thesis_20for_20DAR_203.pdf The author retains all rights with regard to copyright. The author certifies that written permission from the owner(s) of third-party copyrighted matter included in the thesis, dissertation, paper, or record of study has been obtained. The author further certifies that IRB approval has been obtained for this thesis, or that IRB approval is not necessary for this thesis. Insofar as this thesis, dissertation, paper, or record of study is an educational record as defined in the Family Educational Rights and Privacy Act (FERPA) (20 USC 1232g), the author has granted consent to disclosure of it to anyone who requests a copy. Theses and Dissertations AUC Knowledge Fountain Transformational Leadership Employee Performance Public Sector Egyptian Ministry of Antiquities NA NA
spellingShingle Transformational Leadership
Employee Performance
Public Sector
Egyptian Ministry of Antiquities
NA
NA
Mohammed, Asmaa
Potential transformational leadership and public employee performance: a case study of the Egyptian ministry of antiquities
title Potential transformational leadership and public employee performance: a case study of the Egyptian ministry of antiquities
title_full Potential transformational leadership and public employee performance: a case study of the Egyptian ministry of antiquities
title_fullStr Potential transformational leadership and public employee performance: a case study of the Egyptian ministry of antiquities
title_full_unstemmed Potential transformational leadership and public employee performance: a case study of the Egyptian ministry of antiquities
title_short Potential transformational leadership and public employee performance: a case study of the Egyptian ministry of antiquities
title_sort potential transformational leadership and public employee performance a case study of the egyptian ministry of antiquities
topic Transformational Leadership
Employee Performance
Public Sector
Egyptian Ministry of Antiquities
NA
NA
url https://fount.aucegypt.edu/etds/757
https://fount.aucegypt.edu/context/etds/article/1756/viewcontent/Final_20Thesis_20for_20DAR_203.pdf
work_keys_str_mv AT mohammedasmaa potentialtransformationalleadershipandpublicemployeeperformanceacasestudyoftheegyptianministryofantiquities