Full Text Available
Note: Clicking the button above will open the full text document at the original institutional repository in a new window.
There has been a growing interest to understand how the officials of public sector agencies manage their employee performance to provide quality services to the citizens they serve. There is quite limited research that dealt with the obstacles the public sector officials identified as barriers to ef...
| Main Author: | |
|---|---|
| Format: | Thesis |
| Published: |
AUC Knowledge Fountain
2019
|
| Subjects: | |
| Tags: |
No Tags, Be the first to tag this record!
|
| _version_ | 1867613411948363776 |
|---|---|
| access_status_str | Open Access |
| author | Mohammed, Asmaa |
| author_browse | Mohammed, Asmaa |
| author_facet | Mohammed, Asmaa |
| author_sort | Mohammed, Asmaa |
| collection | Thesis |
| dc_rights_str_mv | The author retains all rights with regard to copyright. The author certifies that written permission from the owner(s) of third-party copyrighted matter included in the thesis, dissertation, paper, or record of study has been obtained. The author further certifies that IRB approval has been obtained for this thesis, or that IRB approval is not necessary for this thesis. Insofar as this thesis, dissertation, paper, or record of study is an educational record as defined in the Family Educational Rights and Privacy Act (FERPA) (20 USC 1232g), the author has granted consent to disclosure of it to anyone who requests a copy. |
| description | There has been a growing interest to understand how the officials of public sector agencies manage their employee performance to provide quality services to the citizens they serve. There is quite limited research that dealt with the obstacles the public sector officials identified as barriers to efficiently manage employee performance. This qualitative study focuses on the role of transformational leadership (TL) and challenges to manage employees' performance at Egyptian ministry of Antiquities. Semi-structured interviews were conducted with ten of public officials, using an 8-item, open-ended questionnaire. By using primary sources, the study found eight key obstacles that managers listed as deterrents to manage employee performance as the following: lack of financial resources, bureaucratic control mechanisms such as centralization, formalization, red tape, and routinization, low employee motivation, salaries and wages below the market level, employee self-preservation, overstaffing, unqualified staff and ineffective leadership training. The study further reveals that the role of TL was minimal, as leaders identified mostly possess the characteristics of transactional leadership. These findings would possibly help the Egyptian public officials to improve the performance of the management, and thus improve the quality of services to citizens. |
| format | Thesis |
| id | oai:fount.aucegypt.edu:etds-1756 |
| institution | American University in Cairo (Egypt) |
| last_indexed | 2026-06-10T12:35:43.583Z |
| license_str | Other — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from AUC Knowledge Fountain — bepress |
| publishDate | 2019 |
| publishDateRange | 2019 |
| publishDateSort | 2019 |
| publisher | AUC Knowledge Fountain |
| publisherStr | AUC Knowledge Fountain |
| record_format | dspace |
| source_str | AUC Knowledge Fountain — bepress |
| spelling | oai:fount.aucegypt.edu:etds-1756 Potential transformational leadership and public employee performance: a case study of the Egyptian ministry of antiquities Mohammed, Asmaa There has been a growing interest to understand how the officials of public sector agencies manage their employee performance to provide quality services to the citizens they serve. There is quite limited research that dealt with the obstacles the public sector officials identified as barriers to efficiently manage employee performance. This qualitative study focuses on the role of transformational leadership (TL) and challenges to manage employees' performance at Egyptian ministry of Antiquities. Semi-structured interviews were conducted with ten of public officials, using an 8-item, open-ended questionnaire. By using primary sources, the study found eight key obstacles that managers listed as deterrents to manage employee performance as the following: lack of financial resources, bureaucratic control mechanisms such as centralization, formalization, red tape, and routinization, low employee motivation, salaries and wages below the market level, employee self-preservation, overstaffing, unqualified staff and ineffective leadership training. The study further reveals that the role of TL was minimal, as leaders identified mostly possess the characteristics of transactional leadership. These findings would possibly help the Egyptian public officials to improve the performance of the management, and thus improve the quality of services to citizens. 2019-02-01T08:00:00Z thesis application/pdf https://fount.aucegypt.edu/etds/757 https://fount.aucegypt.edu/context/etds/article/1756/viewcontent/Final_20Thesis_20for_20DAR_203.pdf The author retains all rights with regard to copyright. The author certifies that written permission from the owner(s) of third-party copyrighted matter included in the thesis, dissertation, paper, or record of study has been obtained. The author further certifies that IRB approval has been obtained for this thesis, or that IRB approval is not necessary for this thesis. Insofar as this thesis, dissertation, paper, or record of study is an educational record as defined in the Family Educational Rights and Privacy Act (FERPA) (20 USC 1232g), the author has granted consent to disclosure of it to anyone who requests a copy. Theses and Dissertations AUC Knowledge Fountain Transformational Leadership Employee Performance Public Sector Egyptian Ministry of Antiquities NA NA |
| spellingShingle | Transformational Leadership Employee Performance Public Sector Egyptian Ministry of Antiquities NA NA Mohammed, Asmaa Potential transformational leadership and public employee performance: a case study of the Egyptian ministry of antiquities |
| title | Potential transformational leadership and public employee performance: a case study of the Egyptian ministry of antiquities |
| title_full | Potential transformational leadership and public employee performance: a case study of the Egyptian ministry of antiquities |
| title_fullStr | Potential transformational leadership and public employee performance: a case study of the Egyptian ministry of antiquities |
| title_full_unstemmed | Potential transformational leadership and public employee performance: a case study of the Egyptian ministry of antiquities |
| title_short | Potential transformational leadership and public employee performance: a case study of the Egyptian ministry of antiquities |
| title_sort | potential transformational leadership and public employee performance a case study of the egyptian ministry of antiquities |
| topic | Transformational Leadership Employee Performance Public Sector Egyptian Ministry of Antiquities NA NA |
| url | https://fount.aucegypt.edu/etds/757 https://fount.aucegypt.edu/context/etds/article/1756/viewcontent/Final_20Thesis_20for_20DAR_203.pdf |
| work_keys_str_mv | AT mohammedasmaa potentialtransformationalleadershipandpublicemployeeperformanceacasestudyoftheegyptianministryofantiquities |