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Context-aware goal-oriented business process modeling

Informed decision making and flexibility have grown to be important standard requirements in the field of business process modeling and design due to the emergence of intrinsically complex variables within the business environment. Traditionally, researches on business process modeling and informed...

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Main Author: Keriakos Sawers, Mariam Armia
Format: Thesis
Published: AUC Knowledge Fountain 2012
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access_status_str Open Access
author Keriakos Sawers, Mariam Armia
author_browse Keriakos Sawers, Mariam Armia
author_facet Keriakos Sawers, Mariam Armia
author_sort Keriakos Sawers, Mariam Armia
collection Thesis
dc_rights_str_mv The author retains all rights with regard to copyright. The author certifies that written permission from the owner(s) of third-party copyrighted matter included in the thesis, dissertation, paper, or record of study has been obtained. The author further certifies that IRB approval has been obtained for this thesis, or that IRB approval is not necessary for this thesis. Insofar as this thesis, dissertation, paper, or record of study is an educational record as defined in the Family Educational Rights and Privacy Act (FERPA) (20 USC 1232g), the author has granted consent to disclosure of it to anyone who requests a copy.
description Informed decision making and flexibility have grown to be important standard requirements in the field of business process modeling and design due to the emergence of intrinsically complex variables within the business environment. Traditionally, researches on business process modeling and informed decision making have focused on the configurability of business process models. Our review of literature made us realize that researchers in this field have considerably neglected the main drivers of flexibility and decision-making which have an extensive impact on business process flow. Such drivers form, in our opinion, cross cutting concerns that need to be extracted from within the context of the business process. Context can include, but is not limited to, work force availability, work force experience, system failures, weather conditions, environmental hazards, and financial constraints. In this research we present a new general purpose methodology for aspectized modeling of the context of business processes within the different business domains and also for modeling business processes as goal-oriented finite state machines. Being dependent on context-awareness and goal-orientation, our method deduces recommendations for improving the business process flow. We envisioned how context may be conceptualized, how contextual elements may be distributed across business operational levels according to the goals of the business process, and how business process flow recommendations based on the aspectized contextual facts may materialize. We managed to make our vision concrete by implementing all this into a prototypical framework that made the methodology both usable and testable. We tested our framework within the Airlines and Telecom business domains. The experimental results showed significant improvement in the financial costs and execution time. The results proved the importance of integrating context-awareness, context-modeling and goal-orientation in the field of business process modeling as well as configuration and decision making. By adopting context-awareness based on modern technology we believe that this research is a contribution in the field of intelligent business environments and that it opens the door for more challenging extensions on more complex goal-oriented business processes.
format Thesis
id oai:fount.aucegypt.edu:etds-2202
institution American University in Cairo (Egypt)
last_indexed 2026-06-10T12:35:47.730Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from AUC Knowledge Fountain — bepress
publishDate 2012
publishDateRange 2012
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publisher AUC Knowledge Fountain
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source_str AUC Knowledge Fountain — bepress
spelling oai:fount.aucegypt.edu:etds-2202 Context-aware goal-oriented business process modeling Keriakos Sawers, Mariam Armia Informed decision making and flexibility have grown to be important standard requirements in the field of business process modeling and design due to the emergence of intrinsically complex variables within the business environment. Traditionally, researches on business process modeling and informed decision making have focused on the configurability of business process models. Our review of literature made us realize that researchers in this field have considerably neglected the main drivers of flexibility and decision-making which have an extensive impact on business process flow. Such drivers form, in our opinion, cross cutting concerns that need to be extracted from within the context of the business process. Context can include, but is not limited to, work force availability, work force experience, system failures, weather conditions, environmental hazards, and financial constraints. In this research we present a new general purpose methodology for aspectized modeling of the context of business processes within the different business domains and also for modeling business processes as goal-oriented finite state machines. Being dependent on context-awareness and goal-orientation, our method deduces recommendations for improving the business process flow. We envisioned how context may be conceptualized, how contextual elements may be distributed across business operational levels according to the goals of the business process, and how business process flow recommendations based on the aspectized contextual facts may materialize. We managed to make our vision concrete by implementing all this into a prototypical framework that made the methodology both usable and testable. We tested our framework within the Airlines and Telecom business domains. The experimental results showed significant improvement in the financial costs and execution time. The results proved the importance of integrating context-awareness, context-modeling and goal-orientation in the field of business process modeling as well as configuration and decision making. By adopting context-awareness based on modern technology we believe that this research is a contribution in the field of intelligent business environments and that it opens the door for more challenging extensions on more complex goal-oriented business processes. 2012-06-01T07:00:00Z thesis application/pdf https://fount.aucegypt.edu/etds/1203 https://fount.aucegypt.edu/context/etds/article/2202/viewcontent/Mariam_20Keriakos_20PostDefense_20Thesis_20Final_20Version_20_Final.pdf The author retains all rights with regard to copyright. The author certifies that written permission from the owner(s) of third-party copyrighted matter included in the thesis, dissertation, paper, or record of study has been obtained. The author further certifies that IRB approval has been obtained for this thesis, or that IRB approval is not necessary for this thesis. Insofar as this thesis, dissertation, paper, or record of study is an educational record as defined in the Family Educational Rights and Privacy Act (FERPA) (20 USC 1232g), the author has granted consent to disclosure of it to anyone who requests a copy. Theses and Dissertations AUC Knowledge Fountain Magement information systems Economics
spellingShingle Magement information systems
Economics
Keriakos Sawers, Mariam Armia
Context-aware goal-oriented business process modeling
title Context-aware goal-oriented business process modeling
title_full Context-aware goal-oriented business process modeling
title_fullStr Context-aware goal-oriented business process modeling
title_full_unstemmed Context-aware goal-oriented business process modeling
title_short Context-aware goal-oriented business process modeling
title_sort context aware goal oriented business process modeling
topic Magement information systems
Economics
url https://fount.aucegypt.edu/etds/1203
https://fount.aucegypt.edu/context/etds/article/2202/viewcontent/Mariam_20Keriakos_20PostDefense_20Thesis_20Final_20Version_20_Final.pdf
work_keys_str_mv AT keriakossawersmariamarmia contextawaregoalorientedbusinessprocessmodeling