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Modeling and optimization of single-leg multi-fare class overbooking problem: the case of Ethiopian Airlines

Revenue Management, also known as yield management, is a technique used by airline industries to maximize revenue by allocating the available seats to the right customers at the right price. Overbooking is an airline revenue management technique that enables airlines to sell more seats than availabl...

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Main Author: Bonsa, Getachew Basa
Format: Thesis
Published: AUC Knowledge Fountain 2012
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access_status_str Open Access
author Bonsa, Getachew Basa
author_browse Bonsa, Getachew Basa
author_facet Bonsa, Getachew Basa
author_sort Bonsa, Getachew Basa
collection Thesis
dc_rights_str_mv The author retains all rights with regard to copyright. The author certifies that written permission from the owner(s) of third-party copyrighted matter included in the thesis, dissertation, paper, or record of study has been obtained. The author further certifies that IRB approval has been obtained for this thesis, or that IRB approval is not necessary for this thesis. Insofar as this thesis, dissertation, paper, or record of study is an educational record as defined in the Family Educational Rights and Privacy Act (FERPA) (20 USC 1232g), the author has granted consent to disclosure of it to anyone who requests a copy.
description Revenue Management, also known as yield management, is a technique used by airline industries to maximize revenue by allocating the available seats to the right customers at the right price. Overbooking is an airline revenue management technique that enables airlines to sell more seats than available in order to account for the fact that some of the passengers may not show-up or cancel their flights on the departure day. The objective of this thesis is to develop an overbooking model for a single-leg multi-fare class flight considering a realistic distribution of no-show data collected from the Ethiopian airlines. The overbooking model developed considers the interaction (i.e. the transfer of an extra passenger in a lower fare classes to higher fare class empty seat) between classes that may exist during boarding time. Moreover, this work investigates the economic rationale behind the no overbooking policy used by Ethiopian airlines for some of its flights. The overbooking model developed was solved using both a closed form approach using derivatives and Monte Carlo simulation with a derivative free optimization algorithm. A comparison of the revenue generated from no-overbooking policy, the closed form solution, and the Monte Carlo simulation solution approach shows that the Monte Carlo simulation solution approach performs well. Generally, the numerical results show that the overbooking model is effective in determining the optimal number of overbooking for a number of classes and a variety of compensation cost plans.
format Thesis
id oai:fount.aucegypt.edu:etds-2274
institution American University in Cairo (Egypt)
last_indexed 2026-06-10T12:35:48.888Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from AUC Knowledge Fountain — bepress
publishDate 2012
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spelling oai:fount.aucegypt.edu:etds-2274 Modeling and optimization of single-leg multi-fare class overbooking problem: the case of Ethiopian Airlines Bonsa, Getachew Basa Revenue Management, also known as yield management, is a technique used by airline industries to maximize revenue by allocating the available seats to the right customers at the right price. Overbooking is an airline revenue management technique that enables airlines to sell more seats than available in order to account for the fact that some of the passengers may not show-up or cancel their flights on the departure day. The objective of this thesis is to develop an overbooking model for a single-leg multi-fare class flight considering a realistic distribution of no-show data collected from the Ethiopian airlines. The overbooking model developed considers the interaction (i.e. the transfer of an extra passenger in a lower fare classes to higher fare class empty seat) between classes that may exist during boarding time. Moreover, this work investigates the economic rationale behind the no overbooking policy used by Ethiopian airlines for some of its flights. The overbooking model developed was solved using both a closed form approach using derivatives and Monte Carlo simulation with a derivative free optimization algorithm. A comparison of the revenue generated from no-overbooking policy, the closed form solution, and the Monte Carlo simulation solution approach shows that the Monte Carlo simulation solution approach performs well. Generally, the numerical results show that the overbooking model is effective in determining the optimal number of overbooking for a number of classes and a variety of compensation cost plans. 2012-02-01T08:00:00Z thesis application/pdf https://fount.aucegypt.edu/etds/1275 https://fount.aucegypt.edu/context/etds/article/2274/viewcontent/Modelling_20and_20Optimization_20of_20Single_Leg_20Multi_Fare_20Class_20Overbooking_20Problem.pdf The author retains all rights with regard to copyright. The author certifies that written permission from the owner(s) of third-party copyrighted matter included in the thesis, dissertation, paper, or record of study has been obtained. The author further certifies that IRB approval has been obtained for this thesis, or that IRB approval is not necessary for this thesis. Insofar as this thesis, dissertation, paper, or record of study is an educational record as defined in the Family Educational Rights and Privacy Act (FERPA) (20 USC 1232g), the author has granted consent to disclosure of it to anyone who requests a copy. Theses and Dissertations AUC Knowledge Fountain Revenue magement Ethiopian Airlines
spellingShingle Revenue magement
Ethiopian Airlines
Bonsa, Getachew Basa
Modeling and optimization of single-leg multi-fare class overbooking problem: the case of Ethiopian Airlines
title Modeling and optimization of single-leg multi-fare class overbooking problem: the case of Ethiopian Airlines
title_full Modeling and optimization of single-leg multi-fare class overbooking problem: the case of Ethiopian Airlines
title_fullStr Modeling and optimization of single-leg multi-fare class overbooking problem: the case of Ethiopian Airlines
title_full_unstemmed Modeling and optimization of single-leg multi-fare class overbooking problem: the case of Ethiopian Airlines
title_short Modeling and optimization of single-leg multi-fare class overbooking problem: the case of Ethiopian Airlines
title_sort modeling and optimization of single leg multi fare class overbooking problem the case of ethiopian airlines
topic Revenue magement
Ethiopian Airlines
url https://fount.aucegypt.edu/etds/1275
https://fount.aucegypt.edu/context/etds/article/2274/viewcontent/Modelling_20and_20Optimization_20of_20Single_Leg_20Multi_Fare_20Class_20Overbooking_20Problem.pdf
work_keys_str_mv AT bonsagetachewbasa modelingandoptimizationofsinglelegmultifareclassoverbookingproblemthecaseofethiopianairlines