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The impact of strategic planning on mission achievement in Egyptian nonprofit organizations: an assessment using the balanced scorecard approach

The relationship between strategic planning and organizational performance has rarely been examined in the public and nonprofit sectors. Moreover, most of the existing research has been confined to examining the nonprofit sector in the western society and very little has been conducted about strateg...

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Main Author: Ghoneim, Nashwa
Format: Thesis
Published: AUC Knowledge Fountain 2012
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access_status_str Open Access
author Ghoneim, Nashwa
author_browse Ghoneim, Nashwa
author_facet Ghoneim, Nashwa
author_sort Ghoneim, Nashwa
collection Thesis
dc_rights_str_mv The author retains all rights with regard to copyright. The author certifies that written permission from the owner(s) of third-party copyrighted matter included in the thesis, dissertation, paper, or record of study has been obtained. The author further certifies that IRB approval has been obtained for this thesis, or that IRB approval is not necessary for this thesis. Insofar as this thesis, dissertation, paper, or record of study is an educational record as defined in the Family Educational Rights and Privacy Act (FERPA) (20 USC 1232g), the author has granted consent to disclosure of it to anyone who requests a copy.
description The relationship between strategic planning and organizational performance has rarely been examined in the public and nonprofit sectors. Moreover, most of the existing research has been confined to examining the nonprofit sector in the western society and very little has been conducted about strategic planning in nonprofits in developing countries like Egypt. This study empirically examines the effect of strategic planning on Egyptian nonprofit organization's performance effectiveness. An assessment of performance effectiveness was made using the multiple perspectives of the balanced scorecard. A fifth dimension was added to the balanced scorecard, developed originally by Niven (2008), which is volunteers' development. A retrospective cross sectional survey research design was used to compare the performance of strategic planning nonprofits versus that of non strategic planning nonprofits. A purposive sample of forty Egyptian nonprofit organizations was selected for participation in the study. Results have indicated a statistically significant difference between the mean composite scores of strategic planning activities in strategic versus non-strategic planning nonprofits along four out of five domains of the BSC performance effectiveness scale. These domains were namely; customer processes, internal business processes, employees learning and growth, volunteers' development except for financial processes. Results however, did not show that most of the Egyptian nonprofits are fully aware of the BSC as a tool for assessing their performance effectiveness.
format Thesis
id oai:fount.aucegypt.edu:etds-2312
institution American University in Cairo (Egypt)
last_indexed 2026-06-10T12:35:48.888Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from AUC Knowledge Fountain — bepress
publishDate 2012
publishDateRange 2012
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publisher AUC Knowledge Fountain
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spelling oai:fount.aucegypt.edu:etds-2312 The impact of strategic planning on mission achievement in Egyptian nonprofit organizations: an assessment using the balanced scorecard approach Ghoneim, Nashwa The relationship between strategic planning and organizational performance has rarely been examined in the public and nonprofit sectors. Moreover, most of the existing research has been confined to examining the nonprofit sector in the western society and very little has been conducted about strategic planning in nonprofits in developing countries like Egypt. This study empirically examines the effect of strategic planning on Egyptian nonprofit organization's performance effectiveness. An assessment of performance effectiveness was made using the multiple perspectives of the balanced scorecard. A fifth dimension was added to the balanced scorecard, developed originally by Niven (2008), which is volunteers' development. A retrospective cross sectional survey research design was used to compare the performance of strategic planning nonprofits versus that of non strategic planning nonprofits. A purposive sample of forty Egyptian nonprofit organizations was selected for participation in the study. Results have indicated a statistically significant difference between the mean composite scores of strategic planning activities in strategic versus non-strategic planning nonprofits along four out of five domains of the BSC performance effectiveness scale. These domains were namely; customer processes, internal business processes, employees learning and growth, volunteers' development except for financial processes. Results however, did not show that most of the Egyptian nonprofits are fully aware of the BSC as a tool for assessing their performance effectiveness. 2012-06-01T07:00:00Z thesis application/pdf https://fount.aucegypt.edu/etds/1313 https://fount.aucegypt.edu/context/etds/article/2312/viewcontent/Final_20Thesis_Nashwa_20Ghoneim.pdf The author retains all rights with regard to copyright. The author certifies that written permission from the owner(s) of third-party copyrighted matter included in the thesis, dissertation, paper, or record of study has been obtained. The author further certifies that IRB approval has been obtained for this thesis, or that IRB approval is not necessary for this thesis. Insofar as this thesis, dissertation, paper, or record of study is an educational record as defined in the Family Educational Rights and Privacy Act (FERPA) (20 USC 1232g), the author has granted consent to disclosure of it to anyone who requests a copy. Theses and Dissertations AUC Knowledge Fountain Strategic planning Business planning
spellingShingle Strategic planning
Business planning
Ghoneim, Nashwa
The impact of strategic planning on mission achievement in Egyptian nonprofit organizations: an assessment using the balanced scorecard approach
title The impact of strategic planning on mission achievement in Egyptian nonprofit organizations: an assessment using the balanced scorecard approach
title_full The impact of strategic planning on mission achievement in Egyptian nonprofit organizations: an assessment using the balanced scorecard approach
title_fullStr The impact of strategic planning on mission achievement in Egyptian nonprofit organizations: an assessment using the balanced scorecard approach
title_full_unstemmed The impact of strategic planning on mission achievement in Egyptian nonprofit organizations: an assessment using the balanced scorecard approach
title_short The impact of strategic planning on mission achievement in Egyptian nonprofit organizations: an assessment using the balanced scorecard approach
title_sort impact of strategic planning on mission achievement in egyptian nonprofit organizations an assessment using the balanced scorecard approach
topic Strategic planning
Business planning
url https://fount.aucegypt.edu/etds/1313
https://fount.aucegypt.edu/context/etds/article/2312/viewcontent/Final_20Thesis_Nashwa_20Ghoneim.pdf
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