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Consumer Protection in Ecommerce: A case Study of Egypt

This paper examines electronic contract regulation in the context of business-to-consumer transactions. The technological advancement and cross-border nature of e-commerce have posed significant challenges to the Egyptian legal framework highlighting the limitations of general commercial contract ru...

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Main Author: Habib, Heba
Format: Thesis
Published: AUC Knowledge Fountain 2021
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access_status_str Open Access
author Habib, Heba
author_browse Habib, Heba
author_facet Habib, Heba
author_sort Habib, Heba
collection Thesis
dc_rights_str_mv http://creativecommons.org/licenses/by-nc/4.0/
description This paper examines electronic contract regulation in the context of business-to-consumer transactions. The technological advancement and cross-border nature of e-commerce have posed significant challenges to the Egyptian legal framework highlighting the limitations of general commercial contract rules with regards to electronic contracts. This thesis argues that access to the courts is hindered by restrictive terms in the electronic contracts over which the Egyptian law has no jurisdictional power. Accordingly, private institutions set the rules in the e-contracts and enforce them through private methods leaving no room for state intervention to ensure the protection of consumers. Hence, the application of national consumer law is impaired by the private practices that shape the transaction to their best business ends. Consumer protection is essential to promote access to the online market since it serves as a safety valve in face of the electronic risks. So, to increase the level of protection for consumers conducting e-transactions, the Egyptian legislator should adopt reforms to control the private mechanism to ensure consumer rights’ application instead of informal negotiations to satisfy consumer’s problems.
format Thesis
id oai:fount.aucegypt.edu:etds-2651
institution American University in Cairo (Egypt)
last_indexed 2026-06-10T12:35:50.652Z
license_str Creative Commons
provenance_str_mv Harvested via OAI-PMH from AUC Knowledge Fountain — bepress
publishDate 2021
publishDateRange 2021
publishDateSort 2021
publisher AUC Knowledge Fountain
publisherStr AUC Knowledge Fountain
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source_str AUC Knowledge Fountain — bepress
spelling oai:fount.aucegypt.edu:etds-2651 Consumer Protection in Ecommerce: A case Study of Egypt Habib, Heba This paper examines electronic contract regulation in the context of business-to-consumer transactions. The technological advancement and cross-border nature of e-commerce have posed significant challenges to the Egyptian legal framework highlighting the limitations of general commercial contract rules with regards to electronic contracts. This thesis argues that access to the courts is hindered by restrictive terms in the electronic contracts over which the Egyptian law has no jurisdictional power. Accordingly, private institutions set the rules in the e-contracts and enforce them through private methods leaving no room for state intervention to ensure the protection of consumers. Hence, the application of national consumer law is impaired by the private practices that shape the transaction to their best business ends. Consumer protection is essential to promote access to the online market since it serves as a safety valve in face of the electronic risks. So, to increase the level of protection for consumers conducting e-transactions, the Egyptian legislator should adopt reforms to control the private mechanism to ensure consumer rights’ application instead of informal negotiations to satisfy consumer’s problems. 2021-06-15T07:00:00Z thesis application/pdf https://fount.aucegypt.edu/etds/1636 https://fount.aucegypt.edu/context/etds/article/2651/viewcontent/Heba_Ahmed_Habib_Thesis_.pdf http://creativecommons.org/licenses/by-nc/4.0/ Theses and Dissertations AUC Knowledge Fountain contract electronic contract business-to-consumer transactions e-commerce consumer protection conflicting consideration model Egypt e-commerce regulations consumer protection agency private ordering online dispute resolution. Business Organizations Law Civil Law Consumer Protection Law Contracts Dispute Resolution and Arbitration
spellingShingle contract
electronic contract
business-to-consumer transactions
e-commerce
consumer protection
conflicting consideration model
Egypt e-commerce regulations
consumer protection agency
private ordering
online dispute resolution.
Business Organizations Law
Civil Law
Consumer Protection Law
Contracts
Dispute Resolution and Arbitration
Habib, Heba
Consumer Protection in Ecommerce: A case Study of Egypt
title Consumer Protection in Ecommerce: A case Study of Egypt
title_full Consumer Protection in Ecommerce: A case Study of Egypt
title_fullStr Consumer Protection in Ecommerce: A case Study of Egypt
title_full_unstemmed Consumer Protection in Ecommerce: A case Study of Egypt
title_short Consumer Protection in Ecommerce: A case Study of Egypt
title_sort consumer protection in ecommerce a case study of egypt
topic contract
electronic contract
business-to-consumer transactions
e-commerce
consumer protection
conflicting consideration model
Egypt e-commerce regulations
consumer protection agency
private ordering
online dispute resolution.
Business Organizations Law
Civil Law
Consumer Protection Law
Contracts
Dispute Resolution and Arbitration
url https://fount.aucegypt.edu/etds/1636
https://fount.aucegypt.edu/context/etds/article/2651/viewcontent/Heba_Ahmed_Habib_Thesis_.pdf
work_keys_str_mv AT habibheba consumerprotectioninecommerceacasestudyofegypt