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Student use and teacher requirement of e-mail conventions

The purpose of the present study was to investigate the use of conventions by EFL students and the requirement of conventions by EFL teachers in student-teacher e-mail communication, in an English-medium university in the Arab world. A convenience sample of 61 students and 13 teachers from the Inten...

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Main Author: Galabi, Lora Ibrahim
Format: Thesis
Published: AUC Knowledge Fountain 2011
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access_status_str Open Access
author Galabi, Lora Ibrahim
author_browse Galabi, Lora Ibrahim
author_facet Galabi, Lora Ibrahim
author_sort Galabi, Lora Ibrahim
collection Thesis
description The purpose of the present study was to investigate the use of conventions by EFL students and the requirement of conventions by EFL teachers in student-teacher e-mail communication, in an English-medium university in the Arab world. A convenience sample of 61 students and 13 teachers from the Intensive English Program at the American University in Cairo, Egypt was used. Data were obtained for this exploratory study from a student survey, a teacher survey, and a sample of student e-mails, and were analyzed using descriptive statistics, chi-square tests, and thematic content analysis. Chi-square tests revealed a correlation between the frequency of use of the e-mail conventions, which students and teachers reported, of salutations, complete sentence, closings, and correct spelling; with the exception of the inclusion of salutations, teachers think students use those conventions much less than the students think they do. From the coding of the sample of e-mails it was evident that more than 60% of the student e-mails included information in the subject line, salutations, address terms, complete sentences, no SMS-style language, and the student's name at the end. However, more than half of the conventions were used by less than two-thirds of the student sample whose e-mails were analyzed. In regards to the conventions teachers require, teachers require conventions related to language proficiency the least, and ones related to formality the most. However, overall teachers require e-mail conventions with much less frequency that what the student reported using and what the teachers claimed the students use, as seen in the results of descriptive statistics and chi-square tests. Furthermore, the four conventions least required by teachers (closings, correct letter case, spelling and grammar) are also the ones least used in student e-mails.
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license_str Not specified — see source repository
provenance_str_mv Harvested via OAI-PMH from AUC Knowledge Fountain — bepress
publishDate 2011
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spelling oai:fount.aucegypt.edu:etds-2838 Student use and teacher requirement of e-mail conventions Galabi, Lora Ibrahim The purpose of the present study was to investigate the use of conventions by EFL students and the requirement of conventions by EFL teachers in student-teacher e-mail communication, in an English-medium university in the Arab world. A convenience sample of 61 students and 13 teachers from the Intensive English Program at the American University in Cairo, Egypt was used. Data were obtained for this exploratory study from a student survey, a teacher survey, and a sample of student e-mails, and were analyzed using descriptive statistics, chi-square tests, and thematic content analysis. Chi-square tests revealed a correlation between the frequency of use of the e-mail conventions, which students and teachers reported, of salutations, complete sentence, closings, and correct spelling; with the exception of the inclusion of salutations, teachers think students use those conventions much less than the students think they do. From the coding of the sample of e-mails it was evident that more than 60% of the student e-mails included information in the subject line, salutations, address terms, complete sentences, no SMS-style language, and the student's name at the end. However, more than half of the conventions were used by less than two-thirds of the student sample whose e-mails were analyzed. In regards to the conventions teachers require, teachers require conventions related to language proficiency the least, and ones related to formality the most. However, overall teachers require e-mail conventions with much less frequency that what the student reported using and what the teachers claimed the students use, as seen in the results of descriptive statistics and chi-square tests. Furthermore, the four conventions least required by teachers (closings, correct letter case, spelling and grammar) are also the ones least used in student e-mails. 2011-04-01T07:00:00Z thesis application/pdf https://fount.aucegypt.edu/etds/1804 https://fount.aucegypt.edu/context/etds/article/2838/viewcontent/ETD_2011_Spring_Lora_Ibrahim_Galabi_Thesis_1_.pdf Theses and Dissertations AUC Knowledge Fountain e-mail language acquisition Applied Linguistics First and Second Language Acquisition
spellingShingle e-mail
language acquisition
Applied Linguistics
First and Second Language Acquisition
Galabi, Lora Ibrahim
Student use and teacher requirement of e-mail conventions
title Student use and teacher requirement of e-mail conventions
title_full Student use and teacher requirement of e-mail conventions
title_fullStr Student use and teacher requirement of e-mail conventions
title_full_unstemmed Student use and teacher requirement of e-mail conventions
title_short Student use and teacher requirement of e-mail conventions
title_sort student use and teacher requirement of e mail conventions
topic e-mail
language acquisition
Applied Linguistics
First and Second Language Acquisition
url https://fount.aucegypt.edu/etds/1804
https://fount.aucegypt.edu/context/etds/article/2838/viewcontent/ETD_2011_Spring_Lora_Ibrahim_Galabi_Thesis_1_.pdf
work_keys_str_mv AT galabiloraibrahim studentuseandteacherrequirementofemailconventions