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Mental Health and Well-being among Refugee-Aid Workers in Egypt

Refugee-aid workers are positioned in the middle between the realities and suffering of refugees and the detachment of the organizations and their donors. They carry the burden of accommodating both realities as the connecting link between both worlds. This study has found that the continuous exposu...

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Main Author: Khattab, Mahmoud
Format: Thesis
Published: AUC Knowledge Fountain 2023
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access_status_str Open Access
author Khattab, Mahmoud
author_browse Khattab, Mahmoud
author_facet Khattab, Mahmoud
author_sort Khattab, Mahmoud
collection Thesis
description Refugee-aid workers are positioned in the middle between the realities and suffering of refugees and the detachment of the organizations and their donors. They carry the burden of accommodating both realities as the connecting link between both worlds. This study has found that the continuous exposure to the traumatic stories that refugees go through has negative implications on the mental health and well-being of the workers providing services to these refugees. Additionally, a lack of resources and negative management cultures impose stress on the refugee-aid worker. Negligence and failure by organizations to mitigate these stressors lead to a deterioration in the mental health state of the workers as well as the quality of services provided. Implications on mental health include symptoms of burnout, compassion fatigue and secondary traumatic stress, among other consequences. Consequentially, findings of the study have found that affected refugee-aid workers may refrain from providing the services to refugees and subject refugees to different forms of maltreatment and abuse. On the other hand, social and institutional support have been found to reduce the intensity of psychological distress and mediate the possible consequences on the quality of services provision.
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institution American University in Cairo (Egypt)
last_indexed 2026-06-10T12:35:53.165Z
license_str Not specified — see source repository
provenance_str_mv Harvested via OAI-PMH from AUC Knowledge Fountain — bepress
publishDate 2023
publishDateRange 2023
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publisher AUC Knowledge Fountain
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spelling oai:fount.aucegypt.edu:etds-3090 Mental Health and Well-being among Refugee-Aid Workers in Egypt Khattab, Mahmoud Refugee-aid workers are positioned in the middle between the realities and suffering of refugees and the detachment of the organizations and their donors. They carry the burden of accommodating both realities as the connecting link between both worlds. This study has found that the continuous exposure to the traumatic stories that refugees go through has negative implications on the mental health and well-being of the workers providing services to these refugees. Additionally, a lack of resources and negative management cultures impose stress on the refugee-aid worker. Negligence and failure by organizations to mitigate these stressors lead to a deterioration in the mental health state of the workers as well as the quality of services provided. Implications on mental health include symptoms of burnout, compassion fatigue and secondary traumatic stress, among other consequences. Consequentially, findings of the study have found that affected refugee-aid workers may refrain from providing the services to refugees and subject refugees to different forms of maltreatment and abuse. On the other hand, social and institutional support have been found to reduce the intensity of psychological distress and mediate the possible consequences on the quality of services provision. 2023-04-01T07:00:00Z thesis application/pdf https://fount.aucegypt.edu/etds/2058 https://fount.aucegypt.edu/context/etds/article/3090/viewcontent/Mahmoud_Khattab_Thesis.pdf Theses and Dissertations AUC Knowledge Fountain Refugee-Aid Workers Mental Health Well-being Compassion Fatigue Burnout Secondary Traumatic Stress Risk Factors Supportive and Protective Factors Consequences Egypt
spellingShingle Refugee-Aid Workers
Mental Health
Well-being
Compassion Fatigue
Burnout
Secondary Traumatic Stress
Risk Factors
Supportive and Protective Factors
Consequences
Egypt
Khattab, Mahmoud
Mental Health and Well-being among Refugee-Aid Workers in Egypt
title Mental Health and Well-being among Refugee-Aid Workers in Egypt
title_full Mental Health and Well-being among Refugee-Aid Workers in Egypt
title_fullStr Mental Health and Well-being among Refugee-Aid Workers in Egypt
title_full_unstemmed Mental Health and Well-being among Refugee-Aid Workers in Egypt
title_short Mental Health and Well-being among Refugee-Aid Workers in Egypt
title_sort mental health and well being among refugee aid workers in egypt
topic Refugee-Aid Workers
Mental Health
Well-being
Compassion Fatigue
Burnout
Secondary Traumatic Stress
Risk Factors
Supportive and Protective Factors
Consequences
Egypt
url https://fount.aucegypt.edu/etds/2058
https://fount.aucegypt.edu/context/etds/article/3090/viewcontent/Mahmoud_Khattab_Thesis.pdf
work_keys_str_mv AT khattabmahmoud mentalhealthandwellbeingamongrefugeeaidworkersinegypt