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Multilateral Organizations and Health Emergency Management During Crisis: The Case Study of The World Health Organization During Covid-19 Pandemic

Multilateral organizations, such as the World Health Organization (WHO), play a key role in managing health emergencies during crises. During the COVID-19 pandemic, WHO achieved significant progress by supporting countries with technical assistance, guidelines, and essential resources. As well as pr...

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Main Author: Hamada, Aya Helmy
Format: Thesis
Published: AUC Knowledge Fountain 2025
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access_status_str Open Access
author Hamada, Aya Helmy
author_browse Hamada, Aya Helmy
author_facet Hamada, Aya Helmy
author_sort Hamada, Aya Helmy
collection Thesis
description Multilateral organizations, such as the World Health Organization (WHO), play a key role in managing health emergencies during crises. During the COVID-19 pandemic, WHO achieved significant progress by supporting countries with technical assistance, guidelines, and essential resources. As well as providing technical guidance, sharing information, and coordinating among member states. This experience highlighted the importance of WHO in tackling global public health problems and showed how multilateral collaboration can help address complex challenges. Moreover, risk and crisis communication proved to be a critical part of WHO’s response, ensuring that clear and timely information reached the public and stakeholders. Despite these efforts, multilateral organizations faced several challenges in their emergency response during COVID-19. These included issues related to financial constraints, management complexities, political challenges, and concerns about credibility and trust. This research aims to explore WHO’s crisis management during the COVID-19 pandemic, identify areas for improvement, and develop strategies to enhance credibility and communication of the organization with funding challenges and social media driven dynamics. A qualitative research study is conducted using a case study approach focused on WHO’s response during the pandemic during the period from 2020 to 2024. The research findings revealed both strengths and weaknesses in WHO’s crisis management and emergency response. Emphasizing the need for a clear response strategy and effective communication, while also recognizing the internal and external challenges WHO is facing. Providing lessons from the pandemic to highlight areas that require improvement for robust emergency management and enhanced future emergency responses.
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institution American University in Cairo (Egypt)
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license_str Not specified — see source repository
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spelling oai:fount.aucegypt.edu:etds-3675 Multilateral Organizations and Health Emergency Management During Crisis: The Case Study of The World Health Organization During Covid-19 Pandemic Hamada, Aya Helmy Multilateral organizations, such as the World Health Organization (WHO), play a key role in managing health emergencies during crises. During the COVID-19 pandemic, WHO achieved significant progress by supporting countries with technical assistance, guidelines, and essential resources. As well as providing technical guidance, sharing information, and coordinating among member states. This experience highlighted the importance of WHO in tackling global public health problems and showed how multilateral collaboration can help address complex challenges. Moreover, risk and crisis communication proved to be a critical part of WHO’s response, ensuring that clear and timely information reached the public and stakeholders. Despite these efforts, multilateral organizations faced several challenges in their emergency response during COVID-19. These included issues related to financial constraints, management complexities, political challenges, and concerns about credibility and trust. This research aims to explore WHO’s crisis management during the COVID-19 pandemic, identify areas for improvement, and develop strategies to enhance credibility and communication of the organization with funding challenges and social media driven dynamics. A qualitative research study is conducted using a case study approach focused on WHO’s response during the pandemic during the period from 2020 to 2024. The research findings revealed both strengths and weaknesses in WHO’s crisis management and emergency response. Emphasizing the need for a clear response strategy and effective communication, while also recognizing the internal and external challenges WHO is facing. Providing lessons from the pandemic to highlight areas that require improvement for robust emergency management and enhanced future emergency responses. 2025-10-01T07:00:00Z thesis application/pdf https://fount.aucegypt.edu/etds/2619 https://fount.aucegypt.edu/context/etds/article/3675/viewcontent/Aya_Hamada_Thesis.pdf Theses and Dissertations AUC Knowledge Fountain Health crisis Multilateral organizations Humanitarian aid COVID-19 Pandemic World Health Organization Crisis response Crisis management Crisis communication Emergency preparedness Outbreaks Emergency and Disaster Management Other Public Affairs, Public Policy and Public Administration Public Administration
spellingShingle Health crisis
Multilateral organizations
Humanitarian aid
COVID-19
Pandemic
World Health Organization
Crisis response
Crisis management
Crisis communication
Emergency preparedness
Outbreaks
Emergency and Disaster Management
Other Public Affairs, Public Policy and Public Administration
Public Administration
Hamada, Aya Helmy
Multilateral Organizations and Health Emergency Management During Crisis: The Case Study of The World Health Organization During Covid-19 Pandemic
title Multilateral Organizations and Health Emergency Management During Crisis: The Case Study of The World Health Organization During Covid-19 Pandemic
title_full Multilateral Organizations and Health Emergency Management During Crisis: The Case Study of The World Health Organization During Covid-19 Pandemic
title_fullStr Multilateral Organizations and Health Emergency Management During Crisis: The Case Study of The World Health Organization During Covid-19 Pandemic
title_full_unstemmed Multilateral Organizations and Health Emergency Management During Crisis: The Case Study of The World Health Organization During Covid-19 Pandemic
title_short Multilateral Organizations and Health Emergency Management During Crisis: The Case Study of The World Health Organization During Covid-19 Pandemic
title_sort multilateral organizations and health emergency management during crisis the case study of the world health organization during covid 19 pandemic
topic Health crisis
Multilateral organizations
Humanitarian aid
COVID-19
Pandemic
World Health Organization
Crisis response
Crisis management
Crisis communication
Emergency preparedness
Outbreaks
Emergency and Disaster Management
Other Public Affairs, Public Policy and Public Administration
Public Administration
url https://fount.aucegypt.edu/etds/2619
https://fount.aucegypt.edu/context/etds/article/3675/viewcontent/Aya_Hamada_Thesis.pdf
work_keys_str_mv AT hamadaayahelmy multilateralorganizationsandhealthemergencymanagementduringcrisisthecasestudyoftheworldhealthorganizationduringcovid19pandemic